Sales Secretary (PA)

The Recruitment Guy (Pty) Ltd; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An exciting opportunity awaits for a Sales Secretary (PA) in a dynamic environment. This role is crucial in supporting the sales team and executive management by providing essential administrative assistance. You'll be involved in handling calls, emails, coordinating meetings, and preparing documents. The ideal candidate will be proactive, organized, and possess excellent customer service skills, ensuring smooth operations and contributing to high-level sales initiatives. Join a forward-thinking company where your contributions will make a significant impact on sales success and customer satisfaction.

Qualifications

• 2-4 years of sales experience and PA experience required.
• Strong computer literacy, especially in MS Office and CRM tools.

Responsibilities

• Support sales team with administration, customer tracking, and CRM updates.
• Organize meetings, manage diaries, and handle correspondence.

Skills

Sales and Marketing Administration

Customer Service

Organizational Skills

Communication Skills

Project Management

Online Research

Numerical Skills

Education

Bachelor’s degree in Business, Marketing, Economics

Diploma / Degree in Business or Office Management

Tools

Salesforce

MS Office (Advanced Excel, Word, PowerPoint)

Pastel Partner

Mosaic

Job description

Sales Secretary (PA) required in Westmead, Durban.

An exciting opportunity exists for a permanent SALES SECRETARY (PA) based in Westmead.

This role supports the sales team and executive management by providing essential administrative and secretarial assistance, including handling calls, emails, meeting coordination, and document preparation.

Responsibilities include sales administration, customer and commission tracking, diary and travel management, minute-taking, CRM updates (e.g., Salesforce), and general office coordination.

The ideal candidate will be well-organised, proactive, and capable of multitasking, with a strong customer service focus and the ability to support both day-to-day operations and high-level sales initiatives.

Industry: Supply Chain / FMCG Depot.

Salary: Basic R15 000 – R20 000 per month.

Start Date: As soon as possible.

Type: Permanent.

Duties and Responsibilities:

Sales Secretary Duties:

• Ensuring meetings are effectively organised and minuted. Liaising with the Chair to plan meetings.
• Maintaining effective records and administration.
• Upholding legal requirements.
• Communication and correspondence.

Personal Assistant Duties:

• Acting as a first point of contact: dealing with correspondence and phone calls.
• Organising and attending meetings and ensuring the manager is well prepared for meetings.
• Control access to the manager/executive.
• Sales administration.
• Customer Relationship Management/Administration assistance to the Sales team.
• Commission Process Management/Administration assistance to the Sales team.
• Vehicles Administration assistance to the Sales team.
• Assist with setting up appointments for the Sales team through lead process and other.
• Manage all incoming calls and forward to the necessary team member and take messages and forward to the relevant team member.
• Set pace and meet monthly sales targets to reach promotion level.
• Salesforce Administration- revising price books, updates.
• Assist team in updates/ reporting as needed Sending out weekly scorecards.
• Assist With Any Sales Team Event Organization (Dealer Meeting, Office Events).
• Coordinate Regional Tradeshows: Registration, Bookings, Logistics, Presentations.
• Assist with Data Plan Renewals as needed.
• Booking and arranging travel, transport, and accommodation.
• Organising events and conferences.
• Reminding the manager/executive of important tasks and deadlines.
• Typing, compiling, and preparing reports, presentations, and correspondence.
• Managing databases and filing systems.
• Implementing and maintaining procedures/administrative systems.
• Liaising with staff, suppliers, and clients.
• Collating and filing expenses.
• Conducting research on behalf of the manager.
• Organising the manager’s personal commitments including travel.
• Meeting and greeting visitors at all levels of seniority.

Additional Duties:

• Understanding of the sales process and dynamics.
• A commitment to excellent customer service.
• Proven ability to meet and exceed sales quotas.
• Proven track record of successfully managing customer relationships.
• Excellent interpersonal skills.
• Highly self-motivated.
• Excellent written and verbal communication skills.
• Excellent organizational and planning skills.
• Attention to detail and must be accurate.
• Numerical skills.
• Project Management.
• Scheduling.
• Taking Dictation.
• Taking Messages.
• Taking Notes.
• Travel Arrangements.
• Knowledge in sales & marketing.
• Extract and collate accurate reporting metrics, and upload daily, weekly and monthly stats to keep track of media performance. Follow up and collate slides from channel managers for monthly team reports.

Requirements:

• Bachelor’s degree in Business, Marketing, Economics, or related field (adv) or
• Diploma / Degree in Business or Office Management (adv).
• 2-4 years of sales exp. + 2-4 years exp. in the role as a PA.
• Computer literacy (MS Office: Advanced Excel, Word and Power point).
• Pastel Partner.
• Mosaic.
• Available to work alternative Saturdays.
• Reliable transport to Westmead.

Skills Required:

• Sales and Marketing Administrator.
• Sound Knowledge of Social media.
• Knowledge of FMCG.
• Experience in working with sales Reps & Merchandisers.
• Online Research.
• Coordination Marketing.
• Marketing Environmental Analysis.
• Marketing Support.
• Societal Marketing Knowledge.
• Online Management.