Sales Representative - To Retail Chains and DIY Stores

Rory Mackie & Associates; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading sales firm in Cape Town is seeking an experienced Sales Representative with a background in FMCG or the Hardware and Sealant industry. The ideal candidate must have strong communication skills, a reliable vehicle, and the ability to thrive in a fast-paced environment. Responsibilities include obtaining orders, excellent customer service, and participating in promotions. The role requires a proactive attitude and may involve weekend work.

Qualifications

• Proven experience as a Sales Representative.
• Strong written and verbal communication skills.
• Valid Code B driver’s license.
• Excellent organizational and time management skills.
• Familiarity with the FMCG industry.

Responsibilities

• Call on existing and potential new customers.
• Take orders and ensure they are processed.
• Resolve customer service queries.
• Participate in promotional events.
• Submit daily field reports to the sales manager.

Skills

Strong communication skills

Analytical skills

Organizational skills

Problem-solving skills

Team player

Job description

Sales Representative

We are looking for a skilled Sales Rep with a background in FMCG, or the Hardware and Sealant industry preferably, to join their team in Cape Town, WC. We are seeking a highly motivated and detail-oriented Sales Representative based in the Western Cape. The ideal candidate will have strong communication skills, a proactive attitude, and the ability to thrive in a fast-paced, collaborative environment. This role involves obtaining orders, ensuring excellent customer service, merchandising stores, and participating in promotions.

Responsibilities

• Call on existing and potential new customers within the Western Cape, primarily Cape Town central, southern suburbs, and the West Coast region (some travel required i.e. to Hermanus etc.)
• Take orders at store level and ensure they are sent to the administrative office.
• Resolve customer service queries.
• Provide client account feedback.
• Merchandise stock in stores as needed.
• Participate in promotional events, which may include occasional weekend work.
• Respond to customer emails and queries.
• Share product knowledge with customers, and train client sales staff.
• Assist in developing and implementing sales and marketing strategies, plans, and campaigns.
• Maintain and update sales leads, customer information, and other relevant data.
• Submit daily field reports to the sales manager.

Requirements

• Proven experience as a Sales Representative.
• Own reliable vehicle not negotiable – petrol will be covered
• Strong written and verbal communication skills.
• Valid Code B driver’s license.
• Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
• Strong analytical and problem-solving skills, with a critical thinking approach.
• Team player with a positive attitude and adaptability to new challenges.
• Ability to work independently and manage multiple tasks simultaneously.
• Familiarity with the FMCG industry and a passion for staying updated on industry trends.
• Some weekend work may be required from time to time.
• Experience in the Hardware / Wood Sealant industry is preferable
• Afrikaans proficiency is advantageous