Sales Representative - Stellenbosch/Paarl

JDJ Diagnostics; Stellenbosch; On-site; ZAR 200,000 - 300,000; Full time

Job summary

JDJ Diagnostics is seeking a Marketing Representative to enhance brand recognition and client relationships. The role involves designing marketing strategies, promoting services, and ensuring high customer service standards. Ideal candidates will have a relevant diploma or degree and prior sales experience in the medical field.

Qualifications

• Diploma or Degree in Marketing or Biomedical qualification.
• Prior sales experience in the medical industry essential.
• Driver's License and own vehicle required.

Responsibilities

• Design and create marketing strategy for JDJ Diagnostics.
• Establish relationships with clients to ensure brand loyalty.
• Promote and sell services to increase market share.

Skills

Active listening

Communication

Negotiation

Time management

Problem-solving

Collaboration

Education

Diploma or Degree in Marketing

Biomedical qualification

Tools

Sales/CRM software

Job description

Duties and Responsibilities

• Participate in designing and creating JDJ Diagnostics' marketing strategy to enhance the organization's services, image, and brand recognition.
• Establish and maintain effective relationships with current and potential clients, including physicians, hospital management, hospital marketers, suppliers, and service providers, to ensure brand loyalty.
• Actively promote and sell JDJ Diagnostics services to increase market share among current and potential clients.
• Represent JDJ Diagnostics at marketing events such as medical aid days and hospital open days to enhance the organization's reputation and services.
• Serve as the company's initial contact point for client inquiries and grievances related to laboratory services, ensuring prompt resolution and feedback.
• Provide feedback to all departments within their region to uphold high standards of customer service.
• Complete and submit weekly CRM reports to managers to provide customer information.
• Adhere to targets set for their region.

Qualifications

• Diploma or Degree in Marketing, Biomedical qualification, or other relevant fields.
• Prior sales experience in the medical industry with a proven track record is essential.
• Driver's License and own vehicle are required.
• Willingness and ability to travel to different sites and doctors within the respective areas.

Experience

0-3 years of relevant working experience.

Relevant Job Knowledge

• Computer literacy and technological proficiency.
• Knowledge of laboratory information systems.
• Excellent communication skills.
• Understanding of laboratory standard operating procedures and processes.
• Knowledge of marketing and sales principles.

Required Skills

• Active listening and communication skills.
• Objection management and negotiation skills.
• Self-motivation and product knowledge.
• Time management and relationship-building skills.
• Research and problem-solving abilities.
• Collaboration skills and familiarity with sales/CRM software.

Required Competencies

• Teamwork and ability to work under demanding situations.
• Attention to detail, accuracy, and flexibility.
• Problem-solving and self-management skills.
• Capacity to handle personal and sensitive information responsibly.