Sales Representative KZN

Our client, an international company, needs a dynamic sales representative to drive sales in the KZN region. Responsibilities include managing key accounts within the organization and acting as a liaison between the manufacturing facilities, customers, and company management. The goal is to foster strong professional relationships with customers and consistently improve their satisfaction and retention.

Responsibilities & Duties

• Acquire new customers by reaching out to leads
• Research customers' individual or business purchasing needs
• Serve existing customers by optimizing current purchase plans
• Adjust sales tactics based on new insights in the field
• Inform management team of customer purchase actions
• Maintain monthly and bi-monthly minimum targets
• Conduct market research and monitor competitor activity
• Proactively make recommendations to customers
• Maintain documentation of customer contact and account updates
• Meet or exceed monthly/annual sales targets
• Submission of weekly call reports
• Preparation of monthly sales reports
• Coordinate regional sales strategy and execution with the marketing department
• Understand and promote the company product and service programs
• Obtain deposits and payments from cash customers
• Understand and anticipate customers’ existing and future needs
• Develop joint strategies that are mutually beneficial to the customer and the company
• Keep customers informed of the status of orders, from receipt of order to the end stage of production
• Regularly liaise with existing customers to identify new business opportunities, ensuring all customers understand the products and services we offer
• Report on changes and trends in the market and activities of competitors
• Manage the relationship with existing customers and proactively contact customers to maintain a consistent high level of service whilst identifying further new business opportunities
• Negotiate price increases on an annual basis
• Process order claims and raise Customer Complaint Forms
• Must have a thorough knowledge of the company's product quality standards
• Must maintain the quality procedures and ensure they are adhered to at all times
• Coordinate collections and deliveries of orders with relevant transporters

Skills & Qualifications

• Excellent communication skills
• Active listening skills
• Very good persuasive skills
• Must be self-motivated & proactive
• Problem-solving skills
• Excellent negotiating skills
• Be professional & presentable at all times
• Proficient computer skills
• Matric/Sales Diploma

Our client is offering a basic salary, car allowance, and competitive commission structure. If you believe you have what it takes, we would like to hear from you.