Sales Representative - High End - Interior/Decor/Fabrics

Lumina Personnel; Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A recruitment agency is seeking a Sales Representative Consultant in Durban to drive sales for high-end interior decor products. This role involves supporting international managers, visiting clients, and meeting sales objectives. The ideal candidate will have 3-5 years of sales experience, ideally in luxury goods, and a passion for customer service. A valid driver's license and a reliable vehicle are essential.

Qualifications

• 3-5 years of sales experience in luxury goods or interior decor environment.
• Exposure to textiles/fabric sales environment is an advantage.
• Valid driver’s License and reliable own vehicle.

Responsibilities

• Meet sales objectives and support international managers.
• Visit high-profile customers and develop new business.
• Maintain communication with customers and international clients.

Skills

Sales

Customer service

Negotiating skills

Presentation Skills

Market Research

Product Knowledge

Education

National Senior Certificate or Diploma in related field

Job description

Overview

Position: Sales Representative Consultant - High End - Interior/Decor/Fabrics

Location: Durban & Northern Surrounds.

Salary: R38 000 to R42 000 (Depending on Experience)

Responsibilities

• Meet sales objectives and support international managers in achieving and exceeding sales budgets.
• Visit high-profile customers.
• Develop new business and identify sales.
• Manage costs against the approved budget.
• Maintain good communications with customers, employees, and International fabric brands.
• Maintain good communication and relationship with all International clients.
• Issues and queries dealt with promptly and courteously.
• Regular feedback on queries and delivery dates provided.
• Backorder lists managed.
• Operational problems facilitated and flagged as required.
• Complaints managed and flagged as required.
• Customer expectations met.
• Feedback on special orders collected and Manager informed.
• Budget set in collaboration with International Manager.
• Expenditure aligns with the budget.
• Weekly reports submitted (sales, market, and competitor activity).
• Cost control measures put in place and adhered to.
• Excellent customer service is delivered by all staff in the region.
• Support Sales consultants and showrooms in all matters related to International.
• Team members receive regular brand/product communication and updates.
• Weekly sales meetings attended.
• Showroom and Sales consultants coached to increase skills and knowledge (accompanied on sales calls).
• Act as a brand ambassador for all international fabric houses.
• 20% Office bound and 80% on the road, assisting team.

Requirements and skills

• A National Senior Certificate or Diploma in the related field is an advantage.
• 3-5 years of sales experience – of luxury goods / interior decor environment preferred.
• Exposure to textiles/fabric sales environment is an advantage.
• Skills in Sales, New business development, Customer service, Product Knowledge, Negotiating skills, Presentation Skills, Market Research, Campaign Implementation, Branding, Public Relations & Publicity, and Report Writing.
• Valid driver’s License and reliable own vehicle.
• Languages; Fluent in English and one other SA language (area dependent).

Ideal Candidate

Passionate for creating, engaging with top designers, inspiring spaces, guiding clients in selecting the perfect fabrics, finishes, and decor elements, and transforming their visions into reality. Should demonstrate a passion for sales, a deep understanding of customer needs, and a strong drive to contribute positively to the team and the store's success.

Apply

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Subject line: Sales Representative Consultant - Durban - Morningside