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A leading company in the pharmaceutical sector is seeking a Sales and Customer Engagement Specialist to implement sales strategies targeting healthcare providers. The role involves building strong relationships, conducting training sessions, and preparing performance reports to meet sales targets. If you are passionate about sales and have a knack for relationship management, this could be the perfect opportunity for you.
Sales and Customer Engagement
• Implement a sales strategy targeting dispensing doctors, along with independent and corporate pharmacies in the region.
• Conduct regular visits to these healthcare providers to present and sell the company’s pharmaceutical products.
• Strive to meet and exceed set sales targets and business objectives.
• Manage product orders and ensure optimal stock levels in dispensing practices and pharmacies.
Relationship Building & Management
• Build and maintain strong business relationships with dispensing doctors, pharmacists, and key decision-makers in targeted regions.
• Keep customers updated on product developments, changes, and industry insights.
• Address customer queries and concerns promptly to ensure satisfaction and long-term business relationships.
Market Intelligence
• Monitor competitors by gathering market intelligence on pricing, product launches, marketing strategies, and sales tactics.
• Identify market trends and shifts in business practices that may impact sales strategies.
Reporting and Administrative Tasks
• Maintain accurate records of customer interactions, meetings, and key sales activities.
• Prepare reports on sales performance, market trends, and competitive insights for management review.
• Ensure adherence to company policies, industry regulations, and compliance standards.
Educational Initiatives
• Conduct training sessions and product demonstrations for dispensing doctors and pharmacy staff to enhance product knowledge and advocacy.
• Provide relevant product materials and resources to healthcare professionals to support informed decision-making.
Strategic Planning
• Participate in sales strategy meetings to discuss targets, new opportunities, and growth tactics.
• Collaborate with marketing and prescription teams to develop and implement product launch plans and customer engagement initiatives.