Educational Qualifications :
- Matric
- Certificate in Sales or relevant fields (NQF 5)
Experience :
- Up to 3 years as a Sales Representative or similar role within the Retail environment.
Knowledge and Skills :
- Computer Literacy (Basic MS Office; SAP, ERP Systems, and other job-specific software systems)
- Knowledge of Sales principles, practices, and procedures.
- Communication skills (both verbal and written)
Duties :
- Sales Operations: Actively source new sales opportunities and close sales to achieve departmental goals and targets.
- Increase company revenue by managing and negotiating with clients, generating leads, qualifying prospects, and managing sales of products and services.
- Research competition and monitor market activities to position the company favorably.
- Forecast sales, develop sales strategies, and evaluate their effectiveness.
- Build productive relationships by evaluating customer needs.
- Prepare daily, weekly, and monthly sales reports for stakeholders.
- Maintain and grow the client base within the relevant sales area.
- Attend meetings, sales events, and training sessions to stay updated on latest developments.
- Canvass and open new customer accounts based on viability as future customers.
- Monitor monthly sales per customer using the Sales Management process.
- Assess actual units against targets using ERP system data and plan accordingly.
- Provide monthly feedback to the Regional Manager on customer activities.
- Introduce new marketing and promotional ideas and align strategies with company marketing plans.
- Host trade evenings and entertainment to promote products and develop customer relations.
- Initiate and monitor promotional activities to develop and grow the customer base and market share.
- Assist with the credit application process.
- Coordinate with Debtors for effective collection of outstanding debts, ensuring they are less than 45 days.
- Resolve customer queries in collaboration with Debtors.
- Proactively manage high-risk customers and liaise with Debtors for action planning.
- Ensure vehicles and company equipment are maintained per company policies.
- Attend monthly meetings with the Regional Manager for status updates on new business.
- Stock Control: Liaise with Warehouse to ensure stock availability and monitor buying patterns.
- Assist with the consignment stock process and monitor stock claims.
- Help customers manage stock levels and mix.
- Operate within controls and procedures to ensure company integrity and report risks.
- Promote compliance with regulations and procedures to prevent waste and irregular expenditure.
- Maintain effective relationships with employees and customers to provide high-quality service.
- Identify and solve problems with integrity, following company values.
- Conduct discussions with stakeholders to follow up on customer queries.
- Provide product and pricing training to customers to keep them informed of technical changes.
- Update customer information and database regularly.
- Support cost control by ensuring correct pricing and monitoring gross profit daily.
- Optimize company resources to reduce operational costs and report deviations from budgets.