The Sales Representative must acquire and manage new agents as prescribed by the Sales Manager in line with the overall business acquisition strategy.
RESPONSIBILITIES
Sales and Revenue Targets
- Ensure that all new business acquisition and revenue targets as set by the business within the territory assigned are met within the specified timeframe
- Grow revenues significantly through new business acquisition by selling the right solutions to the right customer and achieving the greatest possible product mix
- Optimize merchant referrals by exploiting key relationships within the assigned territory
- Evaluate the customers’ business needs and propose / present an appropriate solution
- Educate potential customers / Agents on the benefits of our products and services by means of a compelling articulation of our business model and value proposition
- Ensure visibility in competitor sites by persistent and constant calling and ongoing customer engagement
Business Development and Growth
- Perform an opportunity assessment of the territory in consultation with the Sales Manager and Regional Managers
- Develop and execute a targeted sales strategy, supported by tactical and execution plans
- Meet the required standards set for calling on new prospects
- Ensure that specific sales briefs are executed whether within or outside the territory assigned to the Sales Representative
- Act and follow up on all sales leads provided by the Sales Manager
- Sign up new Agents on a weekly basis
- Liaise with the Sales Manager and Ubelong Specialist on areas to target
- Effective communication with the Sales Manager when new Agents are signed up
- Assist with allocation of Agents if necessary
- Ensure all paperwork for the new agents is submitted to admin for capturing.
- Ensure continuous participation in product updates / enhancements / new requirements
Client Onboarding and Retention
- Ensure that new business initiatives / sign-ups are executed effectively and efficiently in cooperation with Regional and Head Office Teams
Reporting and Sales Administration
- Ensure weekly call reports are completed accurately and submitted within the required deadline(s)
- Ensure that all cold calls and appointments are reported on in accordance with company procedures
- Ensure all applications are submitted in a timeously and orderly manner
- Ensure that a diary is kept of planned and executed activities on a daily basis
- Build a culture of respect and understanding across the organisation
- Recognise outcomes which resulted from effective collaboration between teams
- Build co-operation and overcome barriers to information sharing, communication and collaboration across the organisation
- Facilitate opportunities to engage and collaborate with external stakeholders to develop joint solutions
Self and People Management
- Set an example through personal quality and productivity standards and ways of working with others
- Demonstrate consistent application of internal procedures
- Plan and prioritise, demonstrating abilities to manage competing demands
- Demonstrate abilities to anticipate and manage change
- Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational and team needs
- Manages agents in an orderly and structured manner and ensures that reporting is clearly communicated to the Sales Manager, UBELONG Specialist and / or Regional Manager