Key Responsibilities
Sales & Business Development
- Drive product sales on primary/partial hip and knee replacements, including revision procedures.
- Build strong relationships with orthopaedic surgeons, nurses, pharmacy, procurement and hospital stakeholders
- Identify new business opportunities and execute territory growth plans
- Collaborate with your zone team and align with the Regional Manager and BDM
Product Demonstration & Education
- Conduct in-service training and surgical case support
- Provide technical expertise in pre-op and intra-op settings
- Educate healthcare professionals on product benefits and surgical techniques
Customer Support & Service
- Deliver post-sales support and troubleshoot product issues
- Manage product logistics and ensure customer satisfaction
Market Intelligence & Reporting
- Monitor industry trends and competitor activity
- Maintain accurate records of sales, inventory, and customer feedback
Collaboration & Teamwork
- Share best practices across teams
- Attend conferences, trade shows, and training events
Qualifications
- Bachelor’s degree in Business, Life Sciences, Engineering, or Healthcare (preferred)
- 2+ years in medical device sales, ideally in orthopaedics or arthroplasty
- Deep understanding of joint replacement procedures and surgical environments
- Strong communication, negotiation, and problem-solving skills
- Tech-savvy with CRM and mobile tools
- Valid driver’s license
Work Environment
- Frequent travel to hospitals and surgical centres
- Regular presence in operating rooms and sterile environments
- Flexibility to work outside traditional hours based on surgical schedules