Sales Operations Coordinator

Haldren; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A growing organization is seeking a dynamic and analytically-minded professional to join their team in Johannesburg. This role focuses on lead management, operational support, and developing partnerships primarily in the European market. Candidates should have strong communication skills, be tech-savvy, and possess an outgoing personality. The organization offers a supportive work environment with significant opportunities for personal and career growth.

Benefits

Medical Aid

Paid Annual Leave

Paid Sick Leave

Opportunities for skill development and career advancement

Qualifications

• Candidates should have an outgoing personality and be skilled in relationship building.
• Must be a quick learner with an ability to understand complex concepts.
• Proficiency with modern software tools is necessary.

Responsibilities

• Handle inbound emails from leads and engage with potential clients.
• Collaborate with operations to ensure seamless workflow.
• Assist in sales process analysis and provide feedback.

Skills

Outgoing Personality

Highly Intelligent

Tech-Savvy

Excellent Communicator

Proactive & Solution-Oriented

Flexible Schedule

Job description

Overview

This is a position within Haldren and not with one of its clients.

This role is a dynamic, account-focused, and analytically-minded position that drives operational excellence in our growing organization. The position combines support, partnership development with significant opportunities for growth. The ideal candidate will thrive in a fast-paced environment.

Responsibilities

• Lead Management & Communication:
• Handle inbound emails from leads promptly and professionally.
• Engage via email with potential clients to understand their needs and align them with our solutions.
• Use CRM (HighLevel and ClickUp - training provided) to track and manage data effectively.

• Operational Support:
• Collaborate with the operations team to ensure seamless workflow.
• Assist in process improvement initiatives to enhance efficiency.

• Sales Process Analysis: (Training provided, no experience necessary)
• Review sales call recordings and videos to evaluate performance.
• Provide constructive feedback to the sales team and management to optimize sales techniques.
• Assist in training sessions to improve team effectiveness.

• Partnership Development (Training provided, no experience necessary)
• Assist a business development manager in identifying and establishing partnerships with other recruitment companies, primarily in the European market.
• Collaborate with partners to expand our reach and enhance service offerings.
• Coordinate cross-border collaboration initiatives
• Maintain ongoing relationships to ensure mutual success and growth

• Strategic Support:
• Collaborate with leadership on sales strategy development
• Contribute to process improvement initiatives
• Support training and development programs for sales team members

Requirements

There aren't any specific technical requirements for the role. We are looking for the following:

• Outgoing Personality: An extroverted individual who excels in building relationships.
• Highly Intelligent: Quick learner with the ability to understand complex concepts.
• Tech-Savvy: Proficient with modern software tools and quick to adapt to new technologies.
• Excellent Communicator: Strong verbal and written communication skills.
• Proactive & Solution-Oriented: Ability to identify issues independently and implement effective solutions.
• Flexible Schedule: Willingness to work some evenings when necessary to engage with international partners

Benefits

• Medical Aid
• This position is not commission only.
• All South African Public Holidays Observed
• Paid Annual Leave
• Paid Sick Leave
• Significant opportunities for personal growth, skill development, and career advancement.
• Supportive, inclusive, and diverse work environment that values collaboration and innovation.
• The change to make a meaningful impact by connecting top talent with life-changing opportunities.