Sales Operations Analyst

LexisNexis; Sandton; On-site; ZAR 500,000 - 700,000; Full time

Job summary

A global legal information provider in Sandton is seeking a detail-oriented Sales Operations Analyst to enhance sales performance through data analysis and process optimization. The ideal candidate has experience in Sales Operations, proficiency with CRM platforms, and strong analytical skills. This role offers flexible working hours and promotes a healthy work/life balance.

Benefits

Flexible working hours

Wellbeing initiatives

Shared parental leave

Study assistance

Sabbaticals

Qualifications

• Experience in Sales Operations, Business Analytics, or related roles.
• Proficiency in CRM platforms and BI tools.
• Strong command of Excel and excellent analytical skills.
• Ability to manage multiple projects concurrently.
• Commitment to continuous learning.

Responsibilities

• Analyze sales data to identify trends and opportunities.
• Partner with Sales Leaders for forecasting and analysis.
• Recommend operational improvements in the sales process.
• Manage and optimize CRM tools ensuring accurate data.
• Monitor compensation plans and performance incentives.

Skills

Sales Operations experience

CRM proficiency

Excel skills

Analytical skills

Organizational skills

Tools

Salesforce

Power BI

Tableau

Job description

About Our Team

LexisNexis Legal & Professional serves customers in over 150 countries with 11,800 employees worldwide. As part of RELX, we provide information-based analytics and decision tools for professional and business customers. We lead in deploying AI and advanced technologies to improve productivity and transform the legal market, using ethical and powerful generative AI solutions tailored to each legal use case

About the role: We are looking for a detail-oriented Sales Operations Analyst to join our Sales Enablement team. This role focuses on optimizing the sales process, driving data-informed strategies, and supporting revenue generation through reporting, analysis, and systems improvement. You will work cross-functionally to provide actionable insights that enhance sales performance.

Key Responsibilities

• Analyze and interpret sales data to identify trends, gaps, and opportunities. Develop and maintain dashboards, reports, and performance KPIs to support leadership decisions.
• Partner with Sales Leaders on forecasting and pipeline analysis to support strategic decision-making.
• Identify inefficiencies in the sales process and recommend operational improvements.
• Manage and optimize CRM and system tools (e.g., Salesforce) ensuring accurate data and user adoption.
• Monitor and report on compensation plans, quotas, and performance incentives, leveraging automation to improve accuracy and efficiency.
• Contribute to strategic planning and quarterly business reviews.
• Collaborate with cross-functional teams (e.g., Marketing, Finance, Customer Success) to align on go-to-market initiatives.
  
  

Qualifications

• Experience in Sales Operations, Business Analytics, or related roles.
• Proficiency in CRM platforms (e.g., Salesforce) and BI tools (e.g., Power BI, Tableau).
• Strong command of Excel (e.g., pivot tables, data modeling). Excellent analytical, organizational, and communication skills.
• Ability to manage multiple projects and stakeholders concurrently. Ability to undertake ad hoc analyses and responsibilities as required.
• Commitment to continuous learning and improvement.
• Ability to work effectively in a diverse and inclusive team environment
  
  

Work in a Way That Works for You

We promote a healthy work/life balance with numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals. We offer flexible working hours to help you fit everything in and work when you are most productive.

About The Business

RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organizations. With a presence in 25 countries across 42 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX.

Equal Opportunity Employer

RELX is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you need accommodation or adjustment, please let us know by completing our Applicant Request Support Form or contacting 1-855-833-5120.

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