Sales Operations Analyst

PowerFleet Inc.; Cape Town; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading technology company is seeking a detail-oriented Sales Operations Analyst in Cape Town. The role involves maintaining Salesforce, optimizing sales tools, and supporting user adoption. Ideal candidates have 2-4 years in Sales Operations, hands-on Salesforce experience, and strong communication skills. Join to enhance sales productivity in a competitive environment.

Qualifications

• 2–4 years of experience in Sales Operations or Sales Support.
• Hands-on experience with Salesforce and comfortable managing data.
• Effective communicator with a proactive mindset.

Responsibilities

• Maintain data quality in Salesforce and support user requests.
• Document and streamline sales processes.
• Provide day-to-day assistance to sales reps.

Skills

Sales Operations

Data Management

Salesforce

Communication

Tools

Salesforce

Salesloft

DealHub

Excel

Tableau

Job description

About Powerfleet

Powerfleet (Nasdaq: AIOT; JSE: PWR) is a global leader in the artificial intelligence of things (AIoT) software-as-a-service (SaaS) mobile asset industry. With more than 30 years of experience, Powerfleet unifies business operations through the ingestion, harmonization, and integration of data, irrespective of source, and delivers actionable insights to help companies save lives, time, and money. Powerfleet’s ethos transcends our data ecosystem and commitment to innovation; our people-centric approach empowers our customers to realize impactful and sustained business improvement. We serve over 2.6 million subscribers across more than 48,000 customers in 120 countries, with commercial operations in every major continent.

About the Role

The Sales Operations Analyst is responsible for supporting the effectiveness and productivity of the sales organization through the management and optimization of core sales tools and processes. This role will focus on maintaining Salesforce, Salesloft, and DealHub, ensuring data accuracy, enabling adoption, and reducing friction in the sales process. The ideal candidate is detail-oriented, tool-savvy, and eager to build a career in Sales Operations.

Key responsibilities

• Salesforce (CRM): Maintain data quality, support user requests, build dashboards/reports, and assist with enhancements.
• Sales Engagement (Salesloft): Support campaign setup, manage user access, troubleshoot issues, and monitor adoption.
• CPQ (DealHub): Assist with quote generation, configuration support, approvals, and workflow monitoring.
• Process Support: Document and streamline sales processes, ensuring alignment with GTM teams.
• Pipeline & Forecast Support: Ensure opportunity data hygiene, support forecast cadence, and coordinate with sales managers.
• Cross-Functional Collaboration: Partner with Sales, Marketing, and Finance on operational requests, tool alignment, and data needs.
• User Support & Training: Provide day-to-day assistance to sales reps and help drive adoption of tools and processes.

Qualifications & experience

• 2–4 years of experience in Sales Operations, Revenue Operations, or Sales Support
• Hands-on experience with Salesforce (must be comfortable managing data, building reports/dashboards, and supporting end-users).
• Familiarity with Salesloft or similar sales engagement platforms (Outreach, Groove).
• Exposure to CPQ tools such as DealHub, Salesforce CPQ, Conga, or Apttus.
• Proficiency with Excel/Google Sheets (pivot tables, formulas); BI/reporting tools (Tableau, Power BI, Looker) a plus.
• Strong organizational skills, detail orientation, and ability to manage multiple priorities.
• Effective communicator with a proactive, problem-solving mindset.