Sales & Marketing Support Executive

Are you a travel enthusiast with a knack for organization?

We're on the lookout for a dynamic Key Account / Sales and Marketing Support Executive to service our clients and contribute towards the company's overall objectives.

If you have a travel / airline background in both sales and marketing with a keen interest to expand your career, then this role is your ticket to success! Based at our Design Quarter commercial office (Sandton), you will be working with a small, close-knit and hands-on team, where your primary responsibility will be to support all sales & marketing initiatives and develop annual strategic objectives.

Specific tasks are varied including sales, pricing & benchmarking, marketing, PR, social media, events, CRM development, BSP, and data analysis. Meeting monthly deadlines and sales objectives will be key.

What We Offer

• Competitive salary depending on experience.
• On-site position 40 hours per week.
• Company IT equipment provided.
• 20 working days annual leave.
• Co-working with a small hands-on team of professionals.
• Great opportunities towards career growth.

Responsibilities

• Support and strategic expansion of the existing customer base in both field sales and internal support.
• Fully knowledgeable of the various airline or tourism products.
• Support, creation, and implementation of the marketing, PR, and budget plans.
• Administrative support.
• Organise and coordinate client events.
• Benchmark of competitors and close coordination with client HQ management.
• Product training to Travel Trade and hosting fam trips.
• Achieve internal and external sales targets.
• Create and maintain database using in-house CRM tool.
• Developing sales and marketing campaigns and strategies for each channel.
• Market intelligence surveys, data analysis, and development of potential opportunities.
• Regular sales & market analysis and reporting.
• Client reporting and communication.
• Participation in fairs, events, workshops.

About You

• Understanding the travel and aviation industry and the mechanics of the South African trade.
• A go-getter attitude with a passion for contributing to the success of the company.
• Technical understanding of airline sales, operations, reservations, BSP, and BI tools.
• Basic knowledge in Amadeus & Sabre an advantage.
• Procedural understanding of the various channels of distributions used in the marketplace.
• Proven ability to meet targets and deadlines.
• Advanced organizational skills.
• Effective communication skills at all levels.
• Vibrant sales personality with a passion for the airline and tourism industries.
• Must be independent, structured, and goal-oriented.
• Own reliable transportation and clean driver's license is mandatory.

Key Skills

• Diploma in travel and tourism, economics, communication, marketing, or related fields.
• Minimum of 5 years professional experience in airline and tourism sales.
• Good knowledge and connections with the South African travel trade, including leisure and corporate channels, travel trends, and consumer behaviour.
• Strong sales orientation in the airline and tourism sector.
• Fluent English (spoken and written) – mandatory.
• Other European languages an advantage.
• Strong organizational and analytical skills.
• Experience with travel distribution tools such as GDS and other systems (e.g., MIDT, e-Smash) will be an advantage.
• Proficiency in MS Office programs.
• Knowledge of GDS a key advantage (Amadeus / Sabre).
• Excellent writing, communication, and presentation skills.
• Availability for occasional travel (domestic and international).

Please note – applicants must be eligible to live and work in South Africa (SA Nationals or unrestricted permanent resident status).