Sales Manager – Travel & Tourism

Believe Resourcing; Cape Town; On-site; ZAR 450,000 - 600,000; Full time

Job summary

A leading luxury travel specialist based in Cape Town is seeking a Sales Manager to lead their sales team. The successful candidate will be responsible for developing sales strategies, managing a high-performing team, and enhancing customer experiences within the travel industry. This role offers competitive remuneration, career growth, and exclusive travel perks while contributing to sustainable tourism.

Benefits

Competitive remuneration

Pension fund contributions

Generous paid leave

Exclusive travel perks and discounts

Qualifications

• 5+ years experience in Sales Management within the Travel & Tourism industry.
• Strong leadership and people management skills.
• Results-driven with strategic thinking ability.

Responsibilities

• Lead and mentor a team of sales consultants.
• Monitor sales metrics and implement growth strategies.
• Oversee client experiences and ensure exceptional service.

Skills

People Management

Communication

Sales Strategy

Relationship Building

Analytical Mindset

Education

Matric & Diploma in Travel and Tourism

Degree (advantageous)

Tools

Salesforce

Google Suite

Job description

Sales Manager – Travel & TourismLocation: Cape Town, South AfricaSalary: Competitive (to be discussed)Employment Type: Full-Time

About the Client

The company is a leading luxury travel specialist, offering tailor-made safari experiences across Africa. With a strong focus on personalised itineraries, it provides expert guidance on destinations, accommodations, and wildlife experiences. The company partners with top lodges, game reserves, and conservation initiatives to deliver high-end, sustainable travel experiences for global clients.

About the Role

Our client, a leading luxury safari and travel company, is seeking a Sales Manager to lead and drive their sales team. This role is ideal for a results-driven professional with a strong background in sales management within the travel and tourism industry. You will be responsible for developing sales strategies, managing a high-performing team, and ensuring outstanding customer experiences.

Why Join Them?

• Impactful Work – Help create unforgettable travel experiences while contributing to sustainable tourism.
• Career Growth – Be part of an industry-leading company that values development and innovation.
• Attractive Benefits – Competitive remuneration, pension fund contributions, and generous paid leave.
• Exclusive Travel Perks – Access to discounts and travel deals within Africa.

Key Responsibilities

• Lead, mentor, and develop a team of sales consultants to achieve performance targets.
• Monitor critical sales metrics, identify trends, and implement strategies for growth.
• Drive sales through coaching, training, and motivation of the team.
• Oversee the end-to-end client experience, ensuring exceptional service.
• Implement and optimise sales processes and best practices.
• Manage supplier relationships and ensure revenue targets are met.
• Conduct regular performance reviews and training sessions.
• Collaborate with marketing and product teams to enhance sales strategies.
• Prepare weekly and monthly reports on sales performance and team productivity.

Requirements

• Matric & Diploma in Travel and Tourism (Degree advantageous).
• 5 or more years of experience in Sales Management within the Travel & Tourism industry.
• Strong people management and leadership skills.
• Excellent communication and relationship-building abilities.
• Results-driven, with a strategic and analytical mindset.
• Salesforce & Google Suite proficiency (advantageous).
• Budget management experience (preferred).