Sales Manager (Rental Hire) required in Cape Town.
An opportunity for an experienced SALES MANAGER is required for permanent employment based in Cape Town & PE Hub’s.
Area: Cape Town & PE (Hub’s).
Industry: Rental Hire / Working of height machinery and equipment / Trade Desk.
Salary: TCT R71 110.00kpm (incl. Basic + Pension + Cell + Travel).
Start Date: As soon as possible.
Type: Permanent.
To drive Sales targets through the effective management of the external sales team and the sales process to ensure coverage of the Cape Town Hub and Port Elizabeth Depot’s sales budgets/targets.
To achieve growth in each market sector through the sales team in the Cape Town Hub and PE depot.
Duties and Responsibilities:
- Actual to Budget Revenue with a plan for surplus:
- Ensure Sales Consultants together with trade desk meet set targets and budgets.
- Set goals with sales consultants to ensure that the Hub and PE Depot turnover and utilization targets are met.
- Develop and propose new ways and means to increase revenue.
- Manage and maintain pricing in accordance with budget.
- Target setting sales staff for external sales:
- Plan for growth and forecast accordingly.
- Accountable for achieving and growing the rental revenue budget.
- Accountable for achieving and growing the Company brand sales revenue budget.
- Execute Hub and PE Depot Sales strategy and assist Regional General Manager in the sales Strategy.
- Quote Conversion:
- Responsible for Regional implementation and tracking of the hire desk incentive.
- Ensure Sales Consultants and trade desk meet set conversion rates.
- Maintain the correct skills, tools, processes, and resources in order to maximize quote conversion.
- Ensure that decision makers both at the customers head office & on their sites are adequately covered in order to secure deals.
- Effective coverage of customer Sites and Head Offices to build and maintain effective business relationships.
- Effective coverage of customer Sites and Head Offices to build and maintain effective business relationships.
- Ensure that all customers with potential business opportunities are visited and the services of the Company and brands are promoted on a planned and regular basis.
- Allocate Customers to sales staff based on spend, opportunity and sector.
- Measure monthly spend by targeted sales staff accounts vs budget and action plan to enhance / rectify (monthly feedback session presented to depot managers)
- Track weekly sales activity through presentation of target builds, focusing on pipeline and activity from planner including local and regional forecasting.
- Update sales staff with Company brand leads for the region.
- Responsible for managing and delivering the Company brand Sales number with the AM: Company brand Sales.
- Call for and co-ordinate national business development actions on the ground in the region.
- Develop relationships with key regional customers and New Company brand key customers
- Drive brand awareness through the region by identification and execution of regional promotion activities.
- Identification of new regional opportunities in conjunction with project development manager to drive and deliver revenue growth.
- Manage territory & opportunity coverage and related resources.
- Ensure maintenance of contact database and follow ups.
- Manage call ratios of external sales staff.
- Ensure adequate planning and time management of sales team.
- Assist sales team in resolving queries, challenges, or possible complaints with customers.
- Maintain sales channels and actively develop new ones.
- Regularly review customer classification by spend and opportunity.
- Review and apply the appropriate resources to effectively take care of both new and dormant accounts.
- Service levels to be set, maintained and assessed on a
regular basis. - Call on customers with Sales Consultants regularly and ensure that Customers are satisfied with product, service and sales interactions.
- Competitor Analysis:
- Drive strategic management of sales initiatives to combat opposition activity.
- Develop relationships with key regional customers and New Company brand key customers.
- Customer tier based on spend, opportunity as well as implementation of regional pricing/SLA agreements
- Develop and submit competitor analysis to Regional General Manager.
- Collate information on a regular basis regarding competitor’s rates, fleet and activities.
- Discuss and implement counter measures with the Regional General Manager for the effective use by both the Internal & external sales teams.
- Ensure that the Company maintains a competitive edge and that learnings are shared and taught appropriately.
- Be an advocate for the Company’s value proposition.
- Adherence to sales process:
- Ensuring that all policies and procedures are adhered to in the sales department and wider company.
- Ensure all duties are carried out safely and in accordance with all company policies and legal requirements.
- Ensure that the Sales team are well trained and that they adhere to the Sales Process.
- Ensure that the most effective tools and resources are in place to effectively execute the sales process.
- Ensure that weekly debtors meetings actions are attended to, issues addressed and followed up effectively.
- Produce weekly and monthly sales reports covering, revenue to budget, utilization, forecasting, sales consultants progress, debtors, opposition, opportunities & challenges
- Leadership and Management:
- Ensure that the Company has a willing, able, motivated sales team.
- Ensure that selling skills are practiced effectively and consistently by all external sales staff by observation.
- Advise and assist individuals to grow and develop to build competency and revenue.
- Implement a continuous learning program for the team to keep them highly skilled, motivated, focused and effective.
- Identify additional sales resource requirements and hire appropriate skilled candidates to meet changing needs to address growth.
- Facilitate sales training (theoretical and on the ground)
- Ensure that employees have clear and understood work/role descriptions, targets and goals to perform their functions, and that client needs, and requirements are integrated into all work-related practices.
- Ensure that employees have the right resources, skills, tools, equipment, and information to successfully execute on their responsibilities.
- Effectively manage employee performance and create opportunities for them to gain the competence for the work required and to grow.
- Manage sales staff in accordance with agreed monthly sales targets and key performance indicators.
Requirements:
- B Com Sales & Marketing Degree, IMM Diploma (adv/similar).
- Grade 12 (Matric).
- 4 – 5 Years Sales Management experience within a corporate or semi-corporate environment.
- 4 – 5 years’ experience in managing a sales team.
- 4 – 5 years general business management experience.
- 3 years’ experience in a Trade Desk environment.
- Some experience in the rental industry and/or logistics market.
Skills Required:
- Sales and Marketing skills
- Excellent communication skills
- Negotiating and influencing skills
- Persuasion skills
- Report writing
- Presentation skills
- Relationship Management skills
- Commercial skills
- People Management Skills
- Analytical skills
- Networking skills
- Sound judgement and decision-making skills