Sales Manager

AES Global; Wes-Kaap; Hybrid; ZAR 600,000 - 800,000; Full time

Job summary

A prominent travel company based in Cape Town is seeking a Sales Manager to lead a high-performing sales team. The role requires a minimum of 6 years in the travel sector, with proven leadership skills and expertise in Amadeus. You will oversee service delivery to the South African and Nigerian markets while ensuring team development and achieving sales targets. This hybrid position offers the opportunity to balance team management with hands-on sales activities.

Qualifications

• Minimum of 6 years’ experience in the travel industry, including at least 3 years in a leadership role.
• Strong knowledge of Amadeus and airline fare rules.
• Proven ability to manage and motivate teams while being involved in sales operations.
• Excellent communication skills.

Responsibilities

• Lead and manage a team of sales consultants to achieve sales targets.
• Monitor and improve key performance indicators.
• Ensure compliance with industry regulations.
• Provide coaching and mentorship to foster team development.

Skills

Leadership

Team Management

Customer Service

Communication

Education

Tertiary qualification

Tools

Amadeus

MS Office

Google Workspace

CRM Systems

Job description

Sales Manager – Travel Industry | Cape Town (Hybrid)

Location: Gardens, Cape Town (Hybrid)

We are seeking an experienced and capable Sales Manager to lead and support a high-performing Travel Sales Team servicing the South African and Nigerian markets.

This hybrid role is based in Cape Town (Longkloof precinct), with four days in the office and one day remote.

Key Responsibilities:

• Lead and manage a team of sales consultants to consistently deliver excellent customer service and achieve sales targets
• Monitor and improve key performance indicators such as ticketing turnaround times, sales conversion rates, and overall productivity
• Ensure quality control, fare accuracy, and compliance with relevant industry regulations
• Provide coaching and mentorship to foster team development and improve performance
• Drive operational efficiency through process optimisation and cross-team collaboration

Qualifications and Experience:

• Minimum of 6 years’ experience in the travel industry, including at least 3 years in a leadership or team lead role
• Strong knowledge of Amadeus and airline fare rules
• Proven ability to manage and motivate teams while remaining actively involved in sales operations
• Proficiency with MS Office, Google Workspace, and CRM systems
• Excellent communication skills, with the ability to lead with empathy and accountability

Preferred:

• Tertiary qualification
• Experience managing teams across multiple markets

If you thrive in a dynamic environment, are skilled at balancing team leadership with hands-on work, and are committed to driving results, we would like to hear from you.