Sales Manager

LMP RECRUIT; Johannesburg; On-site; ZAR 600,000 - 800,000; Full time

Job summary

A recruitment agency in Johannesburg is seeking a Sales Manager to lead local and export sales teams. The ideal candidate will develop strategies, manage relationships, and ensure sales targets are met. Strong communication, leadership, and retail industry experience are essential. This role requires a willingness to travel and offers a dynamic work environment.

Qualifications

• Solid understanding and experience in the retail industry.
• Experience in sales and execution of capital equipment, preferably within retail.
• Well-networked within the franchise and corporate retail sectors.
• Refrigeration experience is advantageous.
• Experience with refrigerated cabinets and insulated cold/freezer rooms is advantageous.

Responsibilities

• Manage both Local and Exports Sales teams: KPIs, Sales planning, Budgets.
• Develop and implement sales strategies for both local and export sales.
• Handle budgeting and forecasting for local and export sales.
• Lead the sales team to achieve set targets.
• Manage customer expectations and relationships.
• Handle customer complaints and ensure customer satisfaction.
• Identify and generate potential leads and new markets.
• Acquire new clients.
• Manage key accounts and maintain relationships with key customers, including face-to-face meetings.
• Oversee sales pipeline and report weekly on sales activities.
• Ensure quotations and estimates are accurate and timely.
• Manage customer debtors and follow up on payments.
• Manage the estimator and drafting departments, balancing workload and prioritizing inquiries.
• Analyze sales data to adjust customer and market strategies accordingly.
• Ensure sales processes are efficient and effective.
• Coordinate sales leads with relevant group companies to determine the best approach.
• Support the sales team by aligning factory production with project timelines.
• Coach, motivate, mentor, and support the sales team.
• Build a customer-centric, ethical, and high-performing sales culture.
• Represent the company at expos and trade shows.
• Manage monthly sales team commissions where applicable.
• Regularly review and communicate pricing and discount structures to the estimator team.

Skills

Excellent verbal communication skills

Ability to build and maintain deep customer relationships

Proven sales ability and deal-closing skills

Customer service skills

Strong technical knowledge

Leadership skills and initiative

Problem-solving and conflict management skills

Proven management track record

Willingness to travel

Job description

Manage both Local and Exports Sales teams: KPIs, Sales planning, Budgets.

Develop and implement sales strategies for both local and export sales.

Handle budgeting and forecasting for local and export sales.

Lead the sales team to achieve set targets.

Manage customer expectations and relationships.

Handle customer complaints and ensure customer satisfaction.

Identify and generate potential leads and new markets.

Acquire new clients.

Manage key accounts and maintain relationships with key customers, including face-to-face meetings.

Oversee sales pipeline and report weekly on sales activities.

Ensure quotations and estimates are accurate and timely.

Manage customer debtors and follow up on payments.

Manage the estimator and drafting departments, balancing workload and prioritizing inquiries.

Analyze sales data to adjust customer and market strategies accordingly.

Ensure sales processes are efficient and effective.

Coordinate sales leads with relevant group companies to determine the best approach.

Support the sales team by aligning factory production with project timelines.

Coach, motivate, mentor, and support the sales team.

Build a customer-centric, ethical, and high-performing sales culture.

Represent the company at expos and trade shows.

Manage monthly sales team commissions where applicable.

Regularly review and communicate pricing and discount structures to the estimator team.

Skills Requirements:

• Excellent verbal communication skills.
• Ability to build and maintain deep customer relationships.
• Proven sales ability and deal-closing skills.
• Customer service skills.
• Strong technical knowledge.
• Leadership skills and initiative.
• Problem-solving and conflict management skills.
• Proven management track record.
• Willingness to travel.

Experience:

• Solid understanding and experience in the retail industry.
• Experience in sales and execution of capital equipment, preferably within retail.
• Well-networked within the franchise and corporate retail sectors.
• Refrigeration experience is advantageous.
• Experience with refrigerated cabinets and insulated cold/freezer rooms is advantageous.