Sales Manager

Bsi Steel; Johannesburg; On-site; ZAR 600,000 - 900,000; Full time

Job summary

A leading company in the steel industry is seeking a Sales Manager in Johannesburg. The ideal candidate will have at least 5 years of experience at a management level, demonstrating leadership in sales and team development. Responsibilities include developing sales strategies, managing performance metrics, and fostering strong customer relationships. This role calls for a proactive individual ready to enhance a team's success through effective communication and strategic planning.

Qualifications

• Minimum 5 years in a sales-related environment at management level.
• Proven track record in sales leadership and strategic planning.
• Bachelor's degree in business management or marketing preferred.

Responsibilities

• Provide leadership and guidance to sales representatives.
• Develop and execute sales strategies aligned with company goals.
• Analyze sales data to identify trends and drive revenue growth.

Skills

Leadership

Team Management

Strategic Planning

Effective Communication

Data Analysis

Customer Focus

Flexibility

Education

Matric

Driver's License

Bachelor's degree in business management, marketing or related fields

Job description

Minimum 5 years in a sales-related environment operating at a management level. Proven track record in sales leadership, team management, and strategic planning.

MINIMUM QUALIFICATIONS :

Matric, Driver's License

PREFERRED QUALIFICATION :

Bachelor's degree in business management, marketing, or related fields is advantageous.

BEHAVIOURAL SKILLS :

The ability to inspire, motivate, and guide teams toward achieving their goals. Clear and effective communication with team members, clients, and other departments to ensure alignment and understanding. Fostering teamwork and encouraging cooperation among different teams to achieve common objectives. Providing support and development opportunities for team members to enhance their skills and performance. Assessing data and performance metrics to identify trends, opportunities, and areas for improvement. Addressing and managing conflicts or issues within the team or with clients constructively. Prioritizing client needs and maintaining strong relationships to enhance customer satisfaction and loyalty. Being flexible in response to changing market conditions and adjusting strategies as needed to meet evolving challenges.

PRIMARY FUNCTIONS OF THE POSITION :

Providing leadership, direction, and guidance to sales representatives and the client services team to meet targets and goals, as well as developing and growing these teams. Fostering a positive team environment through open communication and collaboration. Implementing training programs to enhance skills in product knowledge, sales techniques, and customer engagement.

Establishing and managing recognition programs and incentive payouts to celebrate achievements, reinforcing a culture of excellence. Interacting with exports, operational teams, and supply chain to ensure alignment with group strategy. Conducting weekly/fortnightly group and one-on-one meetings with teams and individuals. Supporting sales representatives by accompanying them to key strategic customers. Serving as the main contact for clients, addressing inquiries and concerns professionally. Developing and executing sales strategies aligned with company goals. Maintaining relationships with key customers and identifying upselling or cross-selling opportunities. Analyzing sales data to identify trends and drive accountability for revenue growth. Overseeing the development of a CRM system to capture customer interactions and sales data. Providing training on SANA for online customer engagement and technology use.

Utilizing data analytics and dashboards for performance assessment and market trend analysis. Continuously assessing market conditions and competitive landscape to identify risks and develop mitigation strategies. Ensuring sales practices adhere to policies and regulations. Developing contingency plans for market disruptions. Managing performance of underperforming teams. Managing customer risk with the Credit Manager, including increasing insurable limits and monitoring bad payers. Managing sales representative aged stock. Researching new markets or customer segments to diversify the customer base.

KEY PERFORMANCE AREAS :

Percentage increase in sales GP & Tons over a period, indicating overall sales performance. Customer retention rate, reflecting satisfaction and loyalty. Percentage of sales reps meeting/exceeding targets. Average GP per sale, testing upselling/cross-selling effectiveness. Lead conversion rate. Client feedback via Net Promoter Score (NPS). Success rate in penetrating new markets or segments, indicating growth efforts.