Sales manager

Oslo Recruitment; Gqeberha; On-site; ZAR 400,000 - 600,000; Full time

Job summary

A leading company in the PPE, Cleaning, and Paper industry seeks a Sales Manager based in Port Elizabeth to lead sales staff and drive sales growth. The role involves monitoring performance, ensuring customer satisfaction, and increasing turnover. Ideal candidates should have significant sales management experience and the ability to build customer trust.

Qualifications

• 5 years Sales management experience required.
• Experience managing sales reps is essential.

Responsibilities

• Monitor and assist sales staff in achieving sales and growth targets.
• Manage sales process and ensure quality of calling.
• Build and maintain customer relationships.

Skills

Good Communication Skills

Strong operational skills

Leadership and Coaching skills

Ability to build trust and customer loyalty

Planning and organisational skills

Understanding of sales cycle

Sound knowledge of PPE, Cleaning and Paper

Good business acumen

Education

Post matric qualification

Job description

• Post matric qualification preferably in Sales / Marketing
• 5 years Sales management Experience
• Must have experience managing sales reps

Skills and Attributes :

• Good Communication Skills
• Strong operational skills in a sales environment
• Leadership and Coaching skills
• Ability to build trust and customer loyalty
• Planning and organisational skills
• Understanding of sales cycle and key account management
• Sound knowledge of the PPE, Cleaning and Paper.
• Product knowledge of PPE, Cleaning and Paper products.
• Good business acumen (i.e. numeracy skills, generation of profit and loss, cash flow, margin)

Roles and Responsibilities :

• Monitor and assist sales staff in the achievement of their sales and growth targets.
• Ensure achievement GP margin
• Increased turnover of existing Customers
• Increased turnover from new business
• Increased turnover from new product sales
• Ensure new business is targeted, dormant accounts reactivated and increased product sales to existing customers
• Manage the frequency and cost effectiveness of the call cycles of sales representatives
• Manage a structured sales process to ensure quality of calling
• Tracking of the usage of the tools provided to Sales Reps in training
• Tracking of segmentation of high priority and low priority customers
• Build trust and confidence of Customers, through reliable and consistent service
• Resolve complaints and queries effectively
• Monitor turnaround of Customers factory lead times and expectations where required
• Determine and manage the Customers expectations regarding stock and delivery
• Ensure sales staff adhere to planned visits and understand the needs and objectives of all customers.
• Establish and build Customer relationships and take personal ownership of resolving complaints.
• Manage head counts within agreed budgets
• Achieve Employment Equity targets
• Maintain effective leave planning and absenteeism management
• Facilitate training and development interventions
• Review performance in discussion with employees, agree ratings and set goals for new period.
• Continuously communicate and provide constructive feedback and coaching to employees
• Take disciplinary action where required.

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Sales Manager • PortElizabeth, South Africa