Sales Manager

time left to apply End Date: April 30, 2025 (4 days left to apply)

job requisition id R0014893

Start your career as a Sales Manager at Vopak and contribute to social themes such as energy security and energy transition. We offer you a working environment that is safe and pleasant and where equality, diversity and satisfaction are of paramount importance.

As a Sales Manager you will build together with all your colleagues in South Africa on our ambition to be the best in Port at leading locations. Vopak South Africa is a growing company and major investments have been done. As a Sales Manager you will join our motivated team in South Africa at Vopak South Africa to optimize the use of the infrastructure and contribute to a culture of being proud to work for this growing company.

Ready to develop yourself and make a positive impact? Improve the world and start as a Sales Manager at Vopak.

What will you do as a Sales Manager?

The Sales Manager will manage the Key accounts of existing customers, thereby maximizing the revenues and profitability of their contracts for Vopak’s services within the assigned product/ market combination(s).

The incumbent will be required to identify and engage potential customers; transform commercial leads into contracts and ensure the following:

• Knows Vopak’s customers, competitors and local markets
• Manage contracts and customer relationships within the scope of the existing services portfolio of Vopak with profitable and sustainable results
• Represents the customers’ interests in the internal Operational and Customer Service organization

What do we offer you?

• A market-based salary that is commensurate to your knowledge & experience, coupled with attractive bonuses
• Relevant and competitively placed allowances
• Disability & Risk Insurance that is fully subsidized by the company
• Group Medical Aid where Vopak pays 50% of the nominal costs
• Excellent Retirement Scheme funding through our Group scheme Retirement Fund
• Wellness Agenda that authentically connects and cares for our people and promotes work/life balance
• Great working environment & a diverse and inclusive culture

What do we expect from you as a Sales Manager?

• Bachelor of Commerce Degree required
• Post graduate qualification in commercial studies would be preferred
• Good understanding of financial concepts
• Current knowledge of local market and regulatory conditions in the petroleum and/or petrochemical sector
• Minimum of 10 years’ experience in commercial or business development, of which 5 years should be spent at Management level in the petrochemical sector and associated industries
• Experience working with (international) customers
• Business Development and Project Management experience

Skills Required:

• Ability to influence and negotiate
• Ability to prioritize and meet deadlines
• Ability to multitask
• Project and business development
• Quality orientated
• Business context awareness
• Problem analysis and judgement
• Persuasiveness and negotiation
• Persistence and resilience
• Networking
• Customer Orientation– Provides added value through service excellence to internal and/or external clients
• Planning & Organizing –Developing, implementing and adjusting plans to reach goals, while ensuring the optimal use of resources
• Problem Analysis, & Judgement– Identifying problems and the solutions to them
• Results Management– Organizes time, work and resources to accomplish objectives in the most effect and efficient way
• Attention to detail – ensure that all relevant standards and legislation are taken into consideration
• Strong interpersonal skills

Alignment with Vopak Culture Pillars, which are:

• Trust
• Courage

What can you expect from your employee experience?

You are going to experience that we care & dare: We are empathetic. We know when to lead and know when to let others lead. We attract, grow and coach future leaders.

We aim to communicate in a clear & authentic way. We solicit feedback, ask and listen, learn and unlearn.

You will grow with your team: Whatever our role, we support business, in a thoughtful way, to create value for our teams and our clients. We embrace new ways of working applying digitalization to provide solutions.

We lead the We: We have a passion for winning and growing as a team. We inspire people to deliver a joint performance. We create an inclusive environment where different thoughts, generations, cultures and experiences are valued and encouraged.

Your core responsibilities are:

Sales & Business Development

Responsible for meeting or exceeding the overall revenues/ profitability objectives within the assigned product/ market combination(s)

• Understand the needs, desires and requirements of customers and translates those into (additional) services
• Identify and target new markets and customers
• Develop and implement marketing/ sales plans for (existing and new) customer growth and increased market share (revenues and sustainable profitability)
• Systematically analyses contracts, including revenue analysis and determination of fair market value for services offered, including commercial and business risks
• Negotiate and draft proposals and contracts, including value and pricing optimization
• Identify and contribute to business development and capital investment projects
• Work closely with other customer/ account responsible persons within the assigned product/ market combination(s) within the Vopak network
• Follow and adhere to the company's sales methodology, Vopak Sales Approach, Lead to Contract Process (L2C) and MyCRM
• Follows the company’s stage-gate Project Management process
• Prepare proposals and contracts in accordance with company standards & policies
• Contribute to delivery of revenue, financial & investment forecasting & periodical budget cycles
• Presents viable business cases and investment projects for evaluation by senior management
• Delivers written Investment Proposals for Senior Management

Customer Satisfaction & Improvement

Responsible for maintaining and increasing customer satisfaction and loyalty

• Develop and maintain relationship with new and existing customers
• Identify and develop service improvement initiatives
• Represent the customers’ interests in the internal Operational and Customer Service organization
• Manage the customer credit status and accounts receivable together with the internal Finance department
• Oversee and assist complaint handling and satisfactory dispute resolution for the assigned customer portfolio

Market Analysis & Business Intelligence

Responsible for understanding the dynamics in the assigned product/ market combination(s) and translating these in actionable information

• Work with and coordinate internal and external market and business intelligence resources to understand and develop views on local markets, customers and competitors
• Evaluate industry trends, client needs, expansion opportunities and competitive threats to support strategic decisions
• Monitor commercial performance for the assigned product/ market combination(s)
• Use, maintain and assure data quality for the Customer Relationship Metrics (CRM) or other databases to input and share relevant market, customer information and inquiries

Want to start as a Sales Manager at Vopak?

Are you ready to share your vision and contribute to Vopak South Africa? Then start as a Sales Manager and apply now!

About Us

Royal Vopak is the world’s leading independent tank storage company that employs around 6,000 employees in 23 countries throughout the world. We store vital products with care. Products for everyday life of today, and of the future. The energy that allows us to turn on the lights, heat or cool our homes or commute to work; the chemicals found in millions of useful products, including your phones; the edible oils to prepare food. We are also developing new infrastructure solutions to actively contribute to the introduction of future vital products, such as sustainable transport fuels for airplanes, flow batteries for storing clean electricity, and hydrogen, which can be used to store and transport renewable energy. For more information, please visit www.vopak.com