Sales Manager

Start your career as a Sales Manager at Vopak and contribute to social themes such as energy security and energy transition. We offer you a working environment that is safe and pleasant and where equality, diversity and satisfaction are of paramount importance.

As a Sales Manager you will build together with all your colleagues in South Africa on our ambition to be the best in Port at leading locations. Vopak South Africa is a growing company and major investments have been done. As a Sales Manager you will join our motivated team in South Africa at Vopak South Africa to optimize the use of the infrastructure and contribute to a culture of being proud to work for this growing company.

Ready to develop yourself and make a positive impact? Improve the world and start as a Sales Manager at Vopak.

What will you do as a Sales Manager?

The Sales Manager will manage the Key accounts of existing customers, thereby maximizing the revenues and profitability of their contracts for Vopak’s services within the assigned product/ market combination(s).

The incumbent will be required to identify and engage potential customers; transform commercial leads into contracts and ensure the following:

• Knows Vopak’s customers, competitors and local markets
• Manage contracts and customer relationships within the scope of the existing services portfolio of Vopak with profitable and sustainable results
• Represents the customers’ interests in the internal Operational and Customer Service organization

What do we offer you?

• A market-based salary that is commensurate to your knowledge & experience, coupled with attractive bonuses
• Relevant and competitively placed allowances
• Various growth & developmental opportunities
• Disability & Risk Insurance that is fully subsidized by the company
• Group Medical Aid where Vopak pays 50% of the nominal costs
• Excellent Retirement Scheme funding through our Group scheme Retirement Fund
• Wellness Agenda that authentically connects and cares for our people and promotes work/life balance
• Great working environment & a diverse and inclusive culture

What do we expect from you as a Sales Manager?

• Bachelor of Commerce Degree required
• Post graduate qualification in commercial studies would be preferred
• Good understanding of financial concepts
• Current knowledge of local market and regulatory conditions in the petroleum and/or petrochemical sector
• Minimum of 10 years’ experience in commercial or business development, of which 5 years should be spent at Management level in the petrochemical sector and associated industries
• Experience working with (international) customers
• Business Development and Project Management experience

Skills Required:

• Ability to influence and negotiate
• Ability to prioritize and meet deadlines
• Ability to multitask
• Project and business development
• Quality orientated
• Business context awareness
• Problem analysis and judgement
• Persuasiveness and negotiation
• Persistence and resilience
• Networking

Competencies Required:

• Customer Orientation– Provides added value through service excellence to internal and/or external clients
• Planning & Organizing –Developing, implementing and adjusting plans to reach goals, while ensuring the optimal use of resources
• Problem Analysis, & Judgement– Identifying problems and the solutions to them
• Results Management– Organizes time, work and resources to accomplish objectives in the most effect and efficient way
• Attention to detail – ensure that all relevant standards and legislation are taken into consideration
• Strong interpersonal skills

Alignment with Vopak Culture Pillars, which are:

• Trust
• Collaboration
• Courage

What can you expect from your employee experience?

You are going to experience that we care & dare: We are empathetic. We know when to lead and know when to let others lead. We attract, grow and coach future leaders.

We aim to communicate in a clear & authentic way. We solicit feedback, ask and listen, learn and unlearn.

You will grow with your team: Whatever our role, we support business, in a thoughtful way, to create value for our teams and our clients. We embrace new ways of working applying digitalization to provide solutions.

We lead the We: We have a passion for winning and growing as a team. We inspire people to deliver a joint performance. We create an inclusive environment where different thoughts, generations, cultures and experiences are valued and encouraged.

Your core responsibilities are:

Sales & Business Development

Responsible for meeting or exceeding the overall revenues/ profitability objectives within the assigned product/ market combination(s)

• Understand the needs, desires and requirements of customers and translates those into (additional) services
• Identify and target new markets and customers
• Develop and implement marketing/ sales plans for (existing and new) customer growth and increased market share (revenues and sustainable profitability)
• Systematically analyses contracts, including revenue analysis and determination of fair market value for services offered, including commercial and business risks
• Negotiate and draft proposals and contracts, including value and pricing optimization
• Identify and contribute to business development and capital investment projects
• Work closely with other customer/ account responsible persons within the assigned product/ market combination(s) within the Vopak network
• Follow and adhere to the company's sales methodology, Vopak Sales Approach, Lead to Contract Process (L2C) and MyCRM
• Follows the company’s stage-gate Project Management process
• Prepare proposals and contracts in accordance with company standards & policies
• Contribute to delivery of revenue, financial & investment forecasting & periodical budget cycles
• Presents viable business cases and investment projects for evaluation by senior management
• Delivers written Investment Proposals for Senior Management

Customer Satisfaction & Improvement

Responsible for maintaining and increasing customer satisfaction and loyalty

• Develop and maintain relationship with new and existing customers
• Identify and develop service improvement initiatives
• Represent the customers’ interests in the internal Operational and Customer Service organization
• Manage the customer credit status and accounts receivable together with the internal Finance department
• Oversee and assist complaint handling and satisfactory dispute resolution for the assigned customer portfolio

Market Analysis & Business Intelligence

Responsible for understanding the dynamics in the assigned product/ market combination(s) and translating these in actionable information

• Work with and coordinate internal and external market and business intelligence resources to understand and develop views on local markets, customers and competitors
• Evaluate industry trends, client needs, expansion opportunities and competitive threats to support strategic decisions
• Monitor commercial performance for the assigned product/ market combination(s)
• Use, maintain and assure data quality for the Customer Relationship Metrics (CRM) or other databases to input and share relevant market, customer information and inquiries

Want to start as a Sales Manager at Vopak?

Are you ready to share your vision and contribute to Vopak South Africa? Then start as a Sales Manager and apply now!