Sales Manager

Accor; Cape Town; On-site; ZAR 30 000 - 70 000; Full time

Job summary

Join a leading conservation-focused hotel group as a Sales Manager in Cape Town. This role involves establishing a sales office, implementing strategies, managing accounts, and engaging with clients. You'll collaborate with diverse teams to drive sales performance while promoting sustainability and community engagement. With a commitment to exceptional experiences, this position offers a unique opportunity to make a positive impact in the luxury hospitality sector. If you are passionate about travel and have the skills to thrive in a dynamic environment, this is the perfect role for you.

Benefits

Competitive salary with performance-based bonuses

Opportunities for personal growth

Local and global industry benefits

Access to extensive training platform

Personalized reward programs

Qualifications

• Passion for sustainability and community impact.
• Strong analytical abilities for performance reporting.

Responsibilities

• Implement sales strategies aligned with brand goals.
• Manage accounts and negotiate contracts effectively.

Skills

Management Skills

Interpersonal Skills

Negotiation Skills

Analytical Skills

Strategic Thinking

Communication Skills

Adaptability

Education

Experience in Luxury Hospitality

Tools

CVENT

ANAIS

Job description

Company Description

Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and eco-escapes located worldwide. Since 2000, sustainable travelers have enjoyed eco-tourism, safaris, and adventure travel with Mantis. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products respectful of the environment and local communities.

Whether small and intimate or vast and complex, on a sweeping African plain, beachside escape, or bustling city, each property offers guests exceptional experiences. All are connected by a shared obsession to be extraordinary and rare in a world of mass-produced sameness.

Job Description

Your Role:

As a Sales Manager, you will lead the establishment of our sales office in Cape Town, Mantis Office. Your responsibilities include:

1. Sales Strategy Implementation: Build upon the existing sales strategy, aligning it with the brand’s commercial goals and KPIs. Collaborate with revenue, marketing, and commercial teams to target the right customers and hotels.
2. Account Management and Business Development: Manage centralized accounts, set performance goals for Mantis and individual hotels, negotiate contracts, and oversee rate structures. Maintain relationships across segments such as Leisure, MICE, Corporate, and Government.
3. Communication, Internal & External: Facilitate communication between properties and the commercial team, ensuring relevant updates are shared.
4. Performance Reporting: Analyze account performance, review hotel sales team results, track production from key accounts and markets, and ensure reporting aligns with USALI and Brand Standards.
5. Systems: Manage sales tools like CVENT and ANAIS, supporting on-property sales teams, and act as the sales executive when on-site representatives are unavailable.
6. Budget and Financial Management: Oversee the sales division budget, monitor expenditures, and optimize ROI for sales activities, including tradeshows.
7. Travel & Client Engagement: Attend industry events, tradeshows, conduct customer meetings, host site visits, and FAM trips.

Qualifications and Skills

To succeed, you should have:

• A passion for creating positive community impacts, supporting sustainability, conservation, and local engagement.
• Experience in luxury hospitality.
• Exceptional management and interpersonal skills.
• Excellent negotiation, communication, and presentation skills.
• Strong analytical abilities for reporting.
• Strategic thinking to align sales with business objectives.
• Adaptability in a multicultural, dynamic environment.
• Willingness and ability to travel extensively within the region.

Additional Information

Benefits, Rewards, and Motivations: In recognition of your dedication, we offer:

• Competitive salary with performance-based bonuses and incentives.
• Opportunities for personal growth through continuous learning.
• Local and global industry benefits on accommodation, dining, and lifestyle services.
• Access to Accor's extensive training platform for skill development.
• Personalized reward programs, bonuses, and incentives.