Sales Manager

RAFFLES; Cape Town; On-site; ZAR 40 000 - 80 000; Full time

Job summary

An established industry player is seeking a dynamic Sales Manager to lead the sales operations in Cape Town. This role involves implementing strategic sales initiatives, managing key accounts, and fostering relationships across various segments including leisure and corporate. The ideal candidate will possess a passion for luxury hospitality, exceptional negotiation skills, and a strategic mindset to drive business goals. With a focus on sustainability and community impact, this position offers lucrative rewards, opportunities for personal growth, and a chance to make a significant impact in a vibrant market. Join a team that values innovation and excellence in service delivery.

Benefits

Competitive Salary

Performance Bonuses

Accommodation Benefits

Dining Benefits

Lifestyle Services

Continuous Learning Opportunities

Access to Training Platforms

Personalized Recognition Programs

Qualifications

• Proven experience in luxury hospitality sales management.
• Strong analytical skills for performance reporting and strategy alignment.

Responsibilities

• Lead the sales strategy implementation for Mantis in Cape Town.
• Manage account relationships and negotiate contracts with various segments.

Skills

Luxury Hospitality Experience

Negotiation Skills

Analytical Skills

Communication Skills

Strategic Thinking

Interpersonal Skills

Flexibility and Adaptability

Tools

CVENT

ANAIS

Job description

Your Role: As a Sales Manager, you'll spearhead the establishment of our sales location in Cape Town, Mantis Office. Your responsibilities will include:

1. Sales Strategy Implementation: Build on the progress of the Mantis sales strategy, aligning it with the overall brand’s commercial goals and KPIs. Collaborate with revenue, marketing, and commercial teams to ensure the right actions are taken to target the appropriate customers and hotels.
2. Account Management and Business Development: Manage centralized accounts and set performance goals for Mantis and individual hotels. Negotiate and oversee contracting, ensuring appropriate rate structures are issued. Manage relationships across segments such as Leisure, MICE, Corporate, and Government.
3. Communication, Internal & External: Facilitate communication between multiple properties and the commercial team. Ensure relevant updates are shared.
4. Performance Reporting: Analyze key account performance, review hotel sales team results, and track production from accounts and source markets. Develop hotel teams and review their reporting to ensure alignment with USALI and Brand Standards.
5. Systems: Serve as the custodian of sales tools like CVENT and ANAIS, supporting on-property sales teams. Act as the sales executive for hotels without an on-property sales representative.
6. Budget and Financial Management: Manage the divisional sales budget, monitor and optimize expenditures, and ensure a strong ROI on sales activities, including tradeshow participation.
7. Travel & Client Engagement: Attend industry events, tradeshows, and customer meetings. Host site visits or FAM trips.

Experience and Skills: To excel in this role, you'll need:

• A passion for creating positive community impacts and supporting sustainability, conservation, and local engagement.
• Experience with Luxury Hospitality.
• Exceptional management and interpersonal skills.
• Outstanding negotiation, communication, and presentation abilities.
• Strong analytical skills for reporting.
• Strategic thinking to align sales initiatives with business goals.
• Flexibility and adaptability in a multicultural environment.
• Willingness and ability to travel extensively within the region.

Additional Information: We offer:

• Lucrative Rewards: Competitive salary with performance bonuses and incentives.
• Personal Growth: Opportunities for continuous learning and development.
• Industry Perks: Benefits on accommodation, dining, and lifestyle services.
• Learning Opportunities: Access to extensive training platforms.
• Recognition and Rewards: Personalized programs, bonuses, and incentives.