Sales Lead Development Specialist

• U-turn Homeless Ministries
  
  

Sales Lead Development Specialist

• Deadline:
  
  

30 April 2025

• Region:
  
  

Cape Town

• Type of employment:
  
  

Part time

Location: Kenilworth, Cape Town - On site

Connect Solutions are a Salesforce consulting and implementation partner for non-profit organisations. We specialise in supporting non-profit organisations to leverage the power of the Salesforce platform to improve their customer relationship management (CRM) and monitoring and evaluation (M&E). Since Connect Solutions was founded in 2010, we have completed more than 150 projects for 70 different organisations within South Africa and internationally.

Connect Solutions is looking for a Sales/Lead Development Specialist to join our team. The role is focused on driving client acquisition, managing the sales pipeline, and building long-term relationships with nonprofit organisations in need of digital services. You will have strong sales and business development experience, excellent consultative sales skills, and the ability to understand nonprofit needs. Additionally, you will possess a proactive approach to networking, experience with CRM systems, and a passion for contributing to brand visibility through thought leadership and content creation.

This is a part-time position with flexible hours, making it an ideal opportunity for those returning to work after a career break (e.g., to care for children) and looking for a smooth transition back into the workforce. If you are an individual that has these skills and wants to help nonprofits across South Africa (and beyond) do good better, then this is the perfect job for you.

• Client Acquisition & Relationship Building – Proactively identify and engage nonprofit organizations in need of digital services, establish connections with key networks (e.g., Nonprofit Service Providers network, Inyathelo), and represent the agency at conferences and events to expand visibility and drive new business.
• Pipeline Management – Oversee the entire sales cycle from lead generation to contract closure, onboarding, and client handover, ensuring smooth transitions and opportunities for future engagement; maintain accurate records in the agency’s CRM system and provide regular sales performance reports.
• Consultative Sales & Needs Assessment – Engage nonprofit leaders and stakeholders to understand their digital needs and challenges, offering tailored solutions that align with their mission and budget; develop compelling proposals, presentations, and quotes that clearly define deliverables and expectations.
• Collaboration with Project Teams – Work closely with project managers, designers, and developers to ensure seamless alignment between sales commitments and project execution; provide ongoing client feedback to internal teams to enhance service quality and client satisfaction.
• Retention & Upselling – Build long-term relationships with clients through regular check-ins, gathering feedback, and identifying opportunities for upselling services such as website updates, database improvements, or ongoing digital support to increase repeat business.
• Brand Advocacy & Thought Leadership – Actively contribute to the agency’s reputation in the nonprofit digital sector by participating in webinars, writing case studies and blog posts, sharing success stories, and representing the agency at industry events to strengthen brand credibility and attract new clients.

• Sales & Business Development Experience – Proven track record in sales, lead generation, or business development, preferably within the nonprofit or digital services sector. (essential)
• Understanding of Nonprofit Needs – Knowledge of the challenges nonprofits face and how digital solutions (websites, databases, IT support) can support their mission. (desirable)
• Consultative Sales Skills – Ability to assess client needs, present tailored solutions, and develop compelling proposals that align with nonprofit goals and budgets. (essential)
• Pipeline & CRM Management – Experience managing a sales pipeline, tracking leads, and maintaining accurate records in a CRM system. (desirable)
• Networking & Relationship Building – Strong ability to engage nonprofit leaders, attend industry events, and build long-term partnerships.
• Collaboration & Communication – Excellent interpersonal and communication skills to work effectively with internal teams and external clients.

Candidates interested in this position must apply via the U-turn website here.

• Date posted:
  
  

17 March 2025