Sales Executive – Retail

Oxyon People Solutions; Durban; On-site; ZAR 300,000 - 450,000; Full time

Job summary

A leading company seeks a Sales Manager to expand its market share in Durban. Responsibilities include managing client relationships, conducting sales strategies, and ensuring customer satisfaction. The ideal candidate should demonstrate strong sales abilities and effective project management skills.

Qualifications

• Demonstrated ability to meet sales targets.
• Strong customer relations skills.
• Experience with project management.

Responsibilities

• Manage relationships with supermarket chains and independent clients.
• Conduct canvassing and cold calling to acquire new customers.
• Maintain updated market share reports.

Job description

This job involves maintaining and growing market share within a designated area by managing relationships with supermarket chains and independent clients.

Key Responsibilities include:

• Extensive canvassing and cold calling to potential customers as per the "Account Allocation Chart".
• Acquiring new franchisees and increasing market share, including opposition franchisees like Spar and OK Foods.
• Replacing equipment older than five years.
• Advising clients on and selling new value-adding products.
• Planning and executing rollouts, meeting with clients, and targeting new franchise stores.
• Negotiating pricing within set parameters.
• Visiting 10-15 customers daily, approximately 60 per week.
• Maintaining updated market share reports.
• Selling equipment and consumables as per the budget.
• Visiting customers Monday to Thursday and attending sales management meetings on Fridays.

Project Management

• Ensuring effective service and installation for new clients according to the Installations Checklist.
• Verifying correct invoicing and completion of the Checklist.
• Obtaining confirmation from the Service Manager and customer that installations are completed satisfactorily.

Customer Relations

• Maintaining good relations with clients through regular visits and calls.
• Ensuring client satisfaction and addressing issues promptly.
• Managing and resolving customer complaints effectively.

Reporting and Feedback

• Meeting regularly with the Branch Manager to discuss results and sales metrics.
• Providing written reports and updates on weekly activities, client status, and general comments.
• Updating client lists and discussing strategies for new products and exhibitions.
• Facilitating meetings between customers and international suppliers when needed.

Cost Management

• Contributing to budget planning and management with inputs to the Branch Manager and Finance Department.

Qualifications, Experience, and Knowledge

Applicants should demonstrate the ability to perform all duties satisfactorily, with the necessary knowledge, skills, and abilities as specified.