Sales Executive - Health

Oneplan Underwriting Managers Ltd; Johannesburg; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading company in Johannesburg is seeking a sales professional to work with warm leads, achieve conversion targets, and maintain high client satisfaction. The ideal candidate should have a strong background in outbound sales, customer relationship management, and possess necessary qualifications including FAIS Credits. This role offers an uncapped earning potential, making it a promising opportunity for motivated individuals.

Qualifications

• At least 3 years of experience in outbound sales call centers.
• FAIS Credits and RE5 are advantageous.

Responsibilities

• Achieve target conversion ratios and maintain sales records.
• Grow existing business through cross-selling and ensure customer satisfaction.

Skills

Sales

Customer Satisfaction

Relationship Building

Education

Grade 12 with English and a second language

Related undergraduate or postgraduate qualification

Job description

Job Location : Gauteng, Johannesburg

Deadline : July 19, 2025

Main purpose of the Job :

• This role involves working with warm leads and offers the opportunity to earn an uncapped paycheck.
• Achieve target conversion ratios as per company standards.
• Meet the minimum sales targets each month.
• Maintain accurate and timely sales records.
• Submit relevant reports and updates to the manager.
• Complete additional responsibilities as required.
• Grow existing business through cross-selling.
• Keep sales records updated on the company's IT systems.
• Ensure customer satisfaction and timely collection of premiums.
• Conduct all sales transactions in compliance with legislation and company standards.
• Follow company policies and standard operating procedures.
• Maintain high client satisfaction through proactive support and listening.
• Escalate client queries appropriately.
• Provide accurate information and advice to clients.
• Build and maintain relationships with clients and stakeholders.
• Deliver on service level agreements to meet client expectations.
• Recommend improvements for client service and fair treatment.
• Participate in fostering a culture of rewarding relationships and feedback.
• Respond promptly to client needs, ensuring they feel supported and valued.
• Educate clients on the value of products and services.

Productivity :

• Achieve 390 minutes of call time daily as per CRM.
• Maintain 100% productivity through achieving call time targets on weekdays and Saturdays.

Compliance :

• Adhere to Standard Operating Procedures and Quality Assurance standards.
• Keep quality scores within acceptable limits.
• Promote a culture of respect and collaboration.
• Recognize effective teamwork and shared outcomes.
• Facilitate information sharing and joint solutions.

Self-Management :

• Consistently meet personal quality and productivity standards.
• Follow internal procedures diligently.
• Prioritize tasks effectively and manage change.
• Balance personal objectives with organizational needs.

Minimum Academic, Professional Qualifications & Experience :

• Grade 12 with English and a second language.
• Related undergraduate or postgraduate qualification is advantageous.
• At least 3 years of experience in outbound sales call centers.
• FAIS Credits and RE5 are advantageous.
• Pass product competency tests.
• Understanding of the products and industry.
• Meet FAIS Fit & Proper requirements.
• Experience in sales, retail, or business development.