Sales Executive at EPX Courier Services

HumanKind; Kempton Park; On-site; ZAR 300 000 - 500 000; Full time

Job summary

An established industry player is seeking a dynamic Sales Executive to drive new revenue through effective sales strategies and relationship management. This role involves identifying opportunities, managing a healthy sales pipeline, and meeting set targets. The ideal candidate will have a strong background in new business development and sales management, with a proven track record of success. Join a leading courier service provider that prides itself on personal service and innovative solutions, and take your career to the next level in a fast-paced and rewarding environment.

Benefits

Market Related Compensation

Commission

Qualifications

• 3+ years in a new business sales role with a proven track record.
• Experience in the postal and courier service industry is advantageous.

Responsibilities

• Develop leads through cold calling and scheduled appointments.
• Manage sales activities and ensure targets are met.
• Forecast potential opportunities and monitor customer KPIs.

Skills

New Business Development

Sales Management

Prospecting

Education

Matric

Diploma

Logistics Qualification

Sales Qualifications

Tools

MS Office

CRM Programs

Parcel Perfect

Job description

JOB PURPOSE:
The role of Sales Executive is to secure new revenue for EPX by effectively identifying new opportunities, sales planning, establishing a healthy pipeline and management thereof, successful implementation and meeting set targets.

QUALIFICATION & MINIMUM REQUIRED JOB EXPERIENCE:

• Matric - Compulsory
• Logistics Qualification - Advantageous
• Sales Qualifications - Advantageous
• Previous industry experience - Advantageous
• 3 Plus years' experience within a new business sales role
• Proven track record of successfully meeting targets - Compulsory

COMPUTER LITERACY:

• MS Office
• CRM Programs
• Parcel Perfect - Advantageous

DAILY DUTIES & RESPONSIBILITIES:

• Strategise, plan and execute on developing a lead list through cold calling and/or scheduled appointments.
• Conversion of leads into qualified prospects.
• Ability to identify customer needs and partner with the ability of EPX to meet those needs and the value proposition to the customer.
• Presenting compelling presentations to customers on the EPX solution.
• Ensure all sales related activities are updated daily within the EPX CRM System.
• Monitor conversion ratio and identify areas of improvement required within the sales cycle e.g. Lead generation, prospecting, identify needs, solution building and closing.
• Management, monitoring and understanding of actual performance against set targets. Sufficient qualified prospects in the pipeline to meet set monthly, quarterly and annual target. Ensure a good mix of opportunities, low, medium and high.
• Effective implementation of new accounts by ensuring customer is well inducted to the EPX service offering and that all internal departments are communicated with on the Customer Profile.
• Accurate forecasting of potential opportunities.
• Identify target industries/verticals that fit the service profile of EPX.
• Monitor customer bad debt and ensure issues that could potentially delay payment are communicated and resolved.
• Monitor customer claims history and consult with customer or internal departments on areas of improvement.
• Monitor and manage customer service KPI's to maintain the standard agreement with the customer.
• Problem areas to be identified and internal operations teams to be consulted to identify improvements.
• Escalate sensitive customers with internal departments to put mitigating processes in place and ensure resolution.
• Recording of lost opportunities and the reasons for not being successful.
• Ensuring understanding of competitors and what EPX value proposition is in comparison to competitors.
• Management and monitoring of forecasted spend versus actual spend to ensure full revenue materializes.
• Rates increase negotiation.
• Understand unprofitable accounts (if applicable) and put action plans in place to rectify.
• Inform Management team of new initiatives introduced in the market by competitors.

Interested candidates must be able to provide proof of monthly commission earned.

Desired Skills:

• New Business Development
• Sales Management
• Prospecting

Desired Work Experience:

• 2 to 5 years Postal & Courier Service
• 2 to 5 years Representative / Sales Consulting

Desired Qualification Level:

• Diploma

About The Employer:

E.P.X. Courier Services is a leading, national express courier service provider. We have an exceptional footprint across South Africa with our own fleet, proven world-class tracking technology, drivers with extensive experience and a management team that believes in personal service.

As a specialist overnight courier, E.P.X. Courier Services is focussed on offering a tailor-made, solution based, fast and reliable service to our clients.

Employer & Job Benefits:

• Market Related Compensation + Commission