Sales Executive

MANTIS; Johannesburg; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A boutique hospitality group is seeking a Sales Manager to grow and manage the client base, aiming to achieve revenue and profitability targets. The role involves identifying new markets, strengthening relationships with clients, and overseeing sales for rooms and events. Candidates must have a degree in Hotel Management or Business Administration, and a minimum of 2 years' experience in hotel sales, preferably in 5-star properties. Excellent communication and organizational skills are essential.

Qualifications

• Minimum 2 years' experience in hotel sales, preferably at 5-star properties.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office and knowledge of hotel property management systems.

Responsibilities

• Identify new target markets and business opportunities for properties.
• Monitor and track sales performance against budgeted targets.
• Develop and implement sales and marketing plans.

Skills

Excellent communication

Negotiation skills

Networking abilities

Organizational skills

Time management

Proactive

Detail-oriented

Solutions-focused

Education

Degree/Diploma in Hotel Management or Business Administration

Tools

Microsoft Office

Hotel property management systems (e.g., Opera Cloud)

Job description

Scope of Position :

Responsible for growing and managing the hotel's client base to achieve revenue and profitability targets. Maximize occupancy and average daily rate through effective sales strategies and client relationships. Oversee sales for rooms, meeting spaces, special events, and catering outlets.

Key Responsibilities :

1. Identify new target markets and business opportunities for ACCOR properties.
2. Build and strengthen relationships with existing clientele to ensure continual support and future business.
3. Monitor and track sales performance against budgeted targets, implementing measures to ensure goals are met.
4. Develop and implement sales and marketing plans in collaboration with General Managers and ACCOR teams.
5. Conduct daily sales calls, arrange site inspections, and represent hotels at various events and exhibitions.
6. Manage and update the hotel database, maintaining accurate records of client contacts and agreements.
7. Compile and present sales reports and statistics to owners and ACCOR Hotels.
8. Maintain thorough knowledge of hotel facilities, room types, and package plans.
9. Assist with site inspections for potential clients and report any operational concerns to the General Manager.
10. Establish ongoing On Job Training Programs within the department to meet Brand and Service Standards. Use Department Procedure Manuals as a base for all service procedures training.
11. Induct new staff into the team, department, and hotel in the first week of their employment following guidelines. Ensure that all staff under your control carry out their duties in accordance with the Brand and Service Standards and Procedures Manuals.
12. Openly communicate with staff ensuring regular briefings occur and all relevant information is passed on.

General and other Duties :

• The above listed criteria identify the key areas of responsibility of the position and are not all-encompassing description of duties and tasks. The above criteria will be subject to ongoing review and adjustment.
• The position requires the employee to perform tasks in any area of the hotel as requested by Management from time to time.
• Abide by Accor policy on EEO and Harassment in the workplace.
• Ensure wherever possible that employees are provided with a workplace free of discrimination, harassment, and victimization.
• The position requires the employee to maintain a high standard of personal appearance and hygiene and ensure that uniforms meet with the Hotel’s requirements and in line with the desired image of the Hotel.
• Ensure security and protection of guests' belongings as best as possible, report any items left behind by guests.
• Be committed to the safety of guests at all times and report any suspicious activity in the hotel to the Manager.
• Practice safety at all times including constant awareness of safety hazards.

Qualifications :

• Degree / Diploma in Hotel Management or Business Administration or similar certification.
• Minimum 2 years' experience in hotel sales, preferably at 5-star properties.
• Excellent communication, negotiation, and networking abilities.
• Strong organisational and time management skills.
• Proficiency in Microsoft Office and knowledge of hotel property management systems (e.g., Opera Cloud).
• Proven track record of being proactive, detail-oriented, and solutions-focused.

Additional Information :

Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.

Why work for Mantis / Accor? We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

About the Mantis Collection: Mantis is a boutique hospitality group founded by conservationist Adrian Gardiner in 2000, focusing mainly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland into eco-tourism destinations, starting with the first private game reserve in the Eastern Cape. Mantis develops sustainable tourism products respectful of the environment and local communities. Visit https://www.mantiscollection.com/ to learn more about our brand.

By joining Accor, every chapter of your story is yours to write. Discover the life that awaits you at Accor, visit https://careers.accor.com/.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS