Sales Executive

Accredited Resource Consulting Services (Pty) Ltd; eMalahleni; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A consulting service provider in eMalahleni is seeking a Sales Executive specializing in automotive sales. The ideal candidate has a Grade 12 qualification and at least 3 years of relevant experience. Key responsibilities include managing leads, completing applications, and ensuring customer satisfaction. Competitive salary of R12,000 – R15,000 plus incentives offered.

Qualifications

• Minimum 3 years experience in automotive sales.
• Strong sales, negotiation, and customer service skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

• Manage leads from various sources and maintain CRM records.
• Complete client applications and submit for pre-approval.
• Facilitate customer delivery and ensure satisfaction.

Skills

Sales skills

Negotiation skills

Customer service skills

Ability to work under pressure

Attention to detail

Education

Grade 12 (Matric)

Tools

Microsoft Office

CRM systems

Job description

Sales Executive – Automotive Sales

Location: Witbank

Salary: R12,000 – R15,000 basic + incentives

Key Responsibilities:

1. Lead Management

• Handle leads from CRM, personal social media, and marketing channels.
• Engage professionally via phone, SMS, WhatsApp, and in-person.
• Accurately record and update all client and broker information on CRM.
• Actively manage and respond to lead queues to avoid backlogs.
• Ensure compliance with internal procedures and data capture protocols.

2. Application Process (Where Applicable)

• Complete accurate client applications and ensure required documents and consents are collected.
• Confirm client information and preferences before submitting for pre-approval.
• Work closely with F&I for application reviews and bank submissions.

3. Pre-Sales Engagement

• Follow up on approvals, gather FICA documentation, and support validation.
• Manage customer expectations around vehicle availability, affordability, and finance terms.
• Prioritize responsible sales practices in line with legal compliance (TCF, CPA, POPIA, NCA, FICA).
• Seek approval before confirming deals or offering discounts.

4. Deal Closure

• Coordinate customer delivery, vehicle inspection, and documentation handover.
• Ensure all final documentation is complete and submitted correctly.
• Communicate post-delivery to ensure satisfaction and encourage referrals.

5. Product Knowledge and Training

• Stay up to date with product knowledge and participate in daily team training.
• Share knowledge and insights with customers to support the sales process.

Requirements:

• Grade 12 (Matric) – essential
• At least 3 years of experience in automotive sales
• Strong sales, negotiation, and customer service skills
• Ability to work under pressure and meet sales targets
• Transparent, ethical, and detail-oriented
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Experience with CRM systems and digital platforms (advantageous)