Sales Executive

AB Volvo; Durban; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading company in the transport sector seeks a Used Trucks Sales Executive to drive retail sales of pre-owned commercial vehicles. The role emphasizes developing new customer bases and exploring export opportunities while managing the full sales cycle. Ideal candidates will have strong sales experience, excellent communication skills, and a customer-centric approach.

Qualifications

• Experience in vehicle/Used truck sales.
• Knowledge of local and international compliance requirements.
• Code EC (14) required.

Responsibilities

• Drive retail sales of used trucks by identifying new business opportunities.
• Manage the full sales cycle from lead generation to securing payments.
• Build and maintain long-term relationships with customers.

Skills

Customer Relationship Management

Negotiation

Communication

Sales

Education

Formal qualification in sales and marketing

Technical diploma

Tools

CRM systems

Microsoft Office

Job description

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Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

The main purpose of the Used Trucks Sales Executive is driving retail sales of pre-owned commercial vehicles, with a strong emphasis on developing new customer bases and exploring international/export opportunities. This role is exclusively focused on end-user (retail) transactions and strictly excludes dealer-to-dealer sales. The incumbent will manage the full sales cycle—from generating leads and handling inquiries to securing payments and ensuring compliance with company and regulatory standards.

Reporting: This position reports to Used Sales Director.

Job Objectives:

• Drive retail sales of used trucks by identifying and converting new business opportunities.
• Proactively develop a new customer base according to defined regions.
• Identify and capitalize on export market opportunities in defined regions.
• Promote internal products (Financial Products and Service Contracts) and increase penetration.
• Have Product knowledge and specifications understanding to identify specific customer needs.
• Provide superior customer service and brand loyalty.
• Have multiple brand knowledge.
• Customer Relationship Management.
• Build and maintain long-term relationships with customers to encourage repeat business and referrals.
• Guide customers through the purchase journey, which may include vehicle selection, inspection, test drives, and finance options.
• Ensure all sales documentation is accurate, complete, and aligned with compliance protocols.
• Facilitate vehicle deliveries, including coordination with logistics, handovers, and post-sale support.
• Secure full and timely payments from customers before delivery.
• Conduct KYC, credit, and compliance assessments for all new customers under company policy.
• Collaborate with internal departments (finance, workshop, compliance, logistics) to ensure smooth transaction flow.
• Generate weekly/monthly reports on pipeline, performance, and customer feedback.

Key Exclusions:

• No dealer-to-dealer sales. This role is exclusively focused on end-user/retail and export customers.
• Not office bound – Customer and hunting for more business – Extensive Travel requirement.

Who are you?

Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:

Qualifications Job Experience:

• Maximum experience in vehicle/Used truck sales.
• Knowledge of local and international compliance requirements.
• Code EC (14).
• Experience with CRM systems and Microsoft Office.
• Additional languages an advantage.
• Formal qualification in sales and marketing (essential).
• Technical diploma (desirable).

Working Conditions:

• Regular field travel for customer visits. Not office-bound.
• Performance-based role with pressure to meet sales targets.
• Proven experience in used vehicle or truck sales, must be in a retail-focused environment.
• Ability to negotiate effectively and close deals confidently.
• Customer-centric with exceptional communication and interpersonal skills.
• Organized and detail-oriented with excellent follow-through.
• Self-motivated, target-driven, and capable of working independently.

Shortlisted candidates must complete and sign personal verification permission, consent and indemnity declarations, to inter alia perform reference, criminal, credit, qualification, vetting process (if applicable to position) and any other checks deemed necessary.

Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal opportunity employer. We encourage applications from people with disabilities.

Application Closing Date: 28 May 2025.

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead,we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.