Sales Engineer

Pro Tem; Randburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading technical solutions provider in Randburg seeks a Sales Engineer to drive sales growth by offering tailored technical expertise to customers. The role involves supporting the sales process from lead generation to closure, delivering impactful presentations, and maintaining customer satisfaction through ongoing support. Ideal candidates will have a degree in engineering and 2–5 years of technical sales experience.

Qualifications

• 2–5 years of experience in technical sales or a similar role.
• Industry-specific certifications may be required.

Responsibilities

• Understand customer needs and provide technical solutions.
• Support sales from lead generation to closing.
• Deliver presentations to potential clients.
• Prepare quotations and proposals.
• Liaise between customers and internal teams.
• Attend trade shows to promote products.
• Provide post-sales technical support.

Skills

Technical understanding

Communication skills

Problem-solving

Negotiation

Time management

CRM proficiency

Education

Degree or diploma in Engineering

Sales or business development training

Tools

Microsoft Office

Salesforce

Intacct

Job description

Job Purpose :

To drive sales growth by providing technical expertise to customers before and after the sale. The Sales Engineer acts as a key link between the sales team and the engineering / technical departments, ensuring customer requirements are fully understood and met through tailored solutions.

Key Responsibilities :

• Understand customer needs and provide technically sound solutions to meet them.
• Support the sales process from lead generation and qualification through to closing.
• Deliver technical presentations and demonstrations to potential clients.
• Prepare and follow up on quotations, proposals, and technical documentation.
• Liaise between customers and internal teams (engineering, R&D, production, etc.).
• Maintain a deep understanding of company products, technologies, and applications.
• Attend trade shows, exhibitions, and industry events to promote products / services.
• Collaborate with the marketing team to support product launches and promotions.
• Provide post-sales technical support and ensure customer satisfaction.
• Keep accurate records of sales activity, opportunities, and customer interactions in the CRM system.

Key Skills & Competencies :

Strong technical understanding of the company’s products or services.

Excellent communication and presentation skills.

Strong problem-solving and analytical skills.

Ability to explain complex technical information to non-technical stakeholders.

Negotiation and customer relationship management.

Project and time management abilities.

Proficiency in Microsoft Office and CRM software (e.g., Salesforce, and Intacct).

Qualifications :

Degree or diploma in Engineering (e.g., Mechanical, Electrical, Industrial, or related field).

Sales or business development training is advantageous.

2–5 years of experience in technical sales or a similar role.

Industry-specific certifications or product knowledge may be required.

Key Performance Indicators (KPIs) :

Revenue growth and sales target achievement.

Lead conversion rate and quote-to-order ratio.

Customer satisfaction and retention.

Response time to customer inquiries and proposals.

Accuracy and effectiveness of technical proposals.