Sales Engineer

Cliffe Dekker Hofmeyr Inc; Johannesburg; On-site; ZAR 40 000 - 80 000; Full time

Job summary

An established industry player is seeking a dynamic Sales Engineer to bridge the gap between technical solutions and business needs. In this role, you will deliver impactful demonstrations, achieve trusted advisor status with decision-makers, and enhance customer satisfaction through effective technical support. Your expertise in security, cloud computing, and email infrastructure will be pivotal in driving pre-sales success. Join a forward-thinking team dedicated to strategic growth and best practices in the Sales Engineering domain, where your contributions will shape the future of customer engagement and technical excellence.

Qualifications

• 5+ years of experience in technical sales support or a similar role.
• Proficiency in Microsoft-based infrastructures and security landscape.
• Strong background in security technology preferred.

Responsibilities

• Deliver impactful technical and product demonstrations to clients.
• Achieve trusted advisor status within customer engagements.
• Contribute to the evolution of the Sales Engineering Department.

Skills

Technical Demonstrations

Consultative Selling

Communication Skills

Networking Technologies

Security Knowledge

Cloud Computing

Email Security

Education

Bachelor's Degree

B-Tech in IT

MCSE Certification

CISSP Certification

Tools

Microsoft Exchange

Google G-Suite

Job description

Position Overview

As a Sales Engineer, you will position Mimecast's solutions as business benefits relevant to the audience and decision makers, including CIOs, CTOs, CISOs, CFOs, Technical Teams, and Sales personnel.

Key Responsibilities

1. Deliver meaningful and impactful technical and product demonstrations.
2. Achieve trusted technical advisor status within customer engagements, especially with CISO and security teams.
3. Identify and mitigate all technical risks associated with Mimecast implementations to improve sales closure ratios and ensure customer satisfaction.
4. Build pre-sales competencies within Mimecast and Channel Partner sales teams.
5. Build relationships and network effectively.
6. Contribute strategically to the evolution of the Sales Engineering Department within South Africa.
7. Contribute to the Sales Engineering best practice knowledge base.
8. Enhance organizational security knowledge.
9. Contribute to customer acquisition case studies and product evangelism initiatives.

Essential Skills and Experience

• Relevant experience in a reputable technology vendor or reseller within a corporate IT environment.
• Experience in technical demonstrations and presentations to customers.
• Minimum of 5 years relevant experience in a similar role.
• Technical sales support or technical experience preferred.
• Ability to communicate technical solutions effectively to a business-focused audience.
• Proactive, self-sufficient, and flexible with a willingness to learn new skills.
• Experience working with demanding business customers and in a pre-sales environment.
• Experience in consultative selling of complex services.
• Industry-specific knowledge of security, email infrastructure, email security, and cloud computing.
• Proficiency in Microsoft-based infrastructures and security landscape.
• Experience with email systems such as Microsoft Exchange (preferred) and Google G-Suite (optional).
• Understanding of email archiving solutions, spam, viruses, email security, and threats.
• Familiarity with networking and security technologies.
• Strong security technology background is preferable.

Qualifications

• Bachelor's Degree preferred.
• B-Tech in IT or similar.
• MCSE, MCITP, or equivalent certifications.
• CISSP or equivalent certification preferred but not essential.