Sales & Distribution Manager

Tiger Brands; Pietermaritzburg; On-site; ZAR 700,000 - 900,000; Full time

Job summary

Tiger Brands in Pietermaritzburg is seeking a Sales & Distribution Manager to develop markets, monitor bakery sales against targets, and build strong relationships with store management to deliver value beyond expectations.

The role also focuses on merchandising planning, market intelligence, and ensuring product quality and efficient distribution. A degree in Sales/SCM and 5+ years FMCG experience are preferred; equity considerations apply.

Qualifications

• Degree in Sales or Supply Chain related field.
• Minimum 5 years in sales management & distribution in FMCG.
• Equity plan preference for under-represented groups where applicable.

Responsibilities

• Develop new markets and channels for bakery products.
• Monitor sales activity and adjust to meet targets.
• Build strong relationships with store management for value-added service.
• Plan merchandising to meet brand and store demands.
• Gather market intelligence on preferences, pricing, and competition.
• Maintain knowledge of products, systems, and procedures.
• Ensure product quality meets Tiger Brands standards and output.
• Assess processes to improve efficiency and customer satisfaction.
• Drive customer and consumer satisfaction to grow bakery sales.
• Collaborate with customers to ensure adequate takeaway stock.
• Manage distribution resources to meet service levels within budget.
• Lead debrief processes at bakeries and depots for data integrity.

Skills

Sales management

Distribution

Education

Degree in Sales/ Supply Chain Management or related

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

What You Will Do

Sales & Distribution Management

• Develop new markets & channels
• Monitor bakery sales activity and success rates against targets, and take appropriate corrective action where necessary.
• Develop strong business relationships with store management to provide service and value beyond the customer's expectations.
• Ensure that merchandising frequency is planned and conducted to brand and store demands.
• Gather intelligence and report on customer preferences, competitive activity & pricing
• Develop and maintain a complete knowledge of products within your portfolio, sales systems and procedures.
• Ensure that product quality delivers to the required Tiger Brands level, securing a consistent output
• Assess procedures and equipment to find improvement potential, ultimately increasing production efficiency and customer satisfaction
• Secure the customer and consumer satisfaction needed to drive growth in the competitive bakeries market
• Work with customers to ensure sufficient product is ordered to support consumer take away.
• Apply sound judgement, a high level of drive and positive influence so as the teams at the Bakery and at the depots to manage the distribution facilities and resources to meet the required customer service level and sales volumes within the operational budget. Maintain the effective use of distribution resources, procedures and controls to minimize losses, maximize product integrity in all processes at the bakery and depots.
• Debriefing Process: Manage debrief processes at the bakeries and depots to ensure integrity and availability of the information to enable the sales function to maintain highest possible customer service levels

People Management

• Manager performance of sales & distribution members against KPI”s
• Conduct formal employee evaluations, providing formal feedback and development points bi-annually
• Manage career and succession plans, including capability development to ensure an appropriate level of skill and competence
• Manage conflict resolution
• Oversee the consistent application, enforcement and management of discipline across the team
• Manage compliance to relevant employment legislation and company policies
• Consequence management
• Training & development

Cost Management

• Manage budgets and trade discounts
• Manage point of sales material
• Basket management to reduce losses
• Returns Management
• Fleet management

What You Will Bring To The Table

• Degree in Sales/ Supply Chain Management or related
• At least 5 years Sales Management and Distribution experience in FMCG

In accordance with the employment equity plan of Tiger Brands and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.