Sales Development Representative (B2B Outreach + Intake Specialist) - 40715634101

Somewhere; Johannesburg; Remote; ZAR 200,000 - 300,000; Full time

Job summary

A healthcare service provider is seeking a remote Sales Development Representative to manage outreach and relationship-building efforts. This role focuses on connecting with healthcare professionals while assisting families seeking home care services. High visibility in a dynamic environment is essential for success. The ideal candidate will have strong sales expertise and a friendly demeanor, particularly in the healthcare space. Competitive compensation ranging from $1,500 to $2,000 per month is offered along with incentives.

Benefits

Commission and performance incentives

Flexible working hours

Remote working environment

Qualifications

• Proven experience in sales, ideally in healthcare or service industries.
• Strong spoken and written English capabilities.
• Ability to connect with people in caring situations.

Responsibilities

• Conduct outbound outreach to healthcare professionals.
• Build referral relationships and handle family inquiries.
• Perform administrative tasks and manage calendars.

Skills

Sales experience

Business development

Customer engagement

Communication skills

Emotional intelligence

Tools

CRM systems

VoIP tools

Job description

Sales Development Representative (B2B Outreach + Intake Specialist)

Location : Remote – South Africa strongly preferred

Compensation : $1,500–$2,000 / month base + commission / incentives

Industry : Healthcare / Home Care / Senior Services

Schedule : Full-time (40 hours / week), U.S. Eastern Time business hours

About the Role

We are hiring a dynamic, proactive Sales Development Representative to drive growth by building strategic B2B referral relationships while also fielding inbound inquiries from families seeking home care support.

This role combines high-level outbound outreach to hospitals, clinics, social workers, and other referral points with warm, empathetic B2B intake handling . You’ll serve as the remote anchor to a fast-moving, field-based marketing lead — acting as her right hand for both outreach and coordination.

In addition to core sales and intake functions, you’ll support basic executive assistant and administrative tasks such as calendar management, call handling, and appointment scheduling.

This is a full-time, independent contractor role with high visibility and impact — ideal for a street-smart, independent thinker with a strong background in outbound sales and a natural ability to connect with people, particularly in healthcare, home care, or service-based industries.

Key Responsibilities

Sales & Intake Duties :

• Conduct outbound outreach to hospitals, geriatric care professionals, clinics, social workers, and senior care facilities
• Build strategic referral relationships via phone, email, and WhatsApp — identifying key contacts (e.g., discharge planners, hospital social workers)
• Maintain organized lead tracking and referral pipelines in spreadsheets or lightweight CRM tools
• Handle inbound inquiries from families with warmth, professionalism, and efficiency
• Conduct intake conversations and capture detailed care needs, coordinating closely with the field-based marketing director
• Act as a trusted internal counterpart to field staff — ensuring smooth coordination and prompt follow-up
• Maintain daily responsiveness via WhatsApp, the team’s primary communication tool

Administrative & VA Support :

Take incoming calls and messages from families, referral partners, and internal team

Schedule appointments, follow-ups, and internal meetings using shared calendars

Manage the marketing director’s calendar and help prevent scheduling conflicts

Perform light inbox monitoring, message drafting, and internal follow-ups

Assist with day-to-day operational coordination as needed — think fast, act faster

Hard Skills Required

Proven experience in sales, business development, or outreach roles, ideally in healthcare, insurance, senior services, or U.S.-based markets

Familiarity with U.S. healthcare systems (referrals, home care, Medicaid / Medicare, etc.)

Strong spoken and written English with a confident, professional tone

Excellent phone skills with the ability to improvise, not just follow a script

Proficiency in spreadsheets and CRM-like tracking systems

Experience using VoIP tools such as RingCentral or similar

Soft Skills Required

Highly street-smart, adaptable, and naturally persuasive

Comfortable navigating fast-paced environments like New York healthcare

Self-motivated and able to lead your own pipeline and priorities without micromanagement

Strong emotional intelligence with the ability to be empathetic during family intake conversations

Crisp communicator who thrives on WhatsApp-style team communication

Reliable, punctual, and able to build trust with internal and external stakeholders alike

Ideal Candidate Profile

Based in South Africa — preferred for communication clarity, initiative, and alignment with U.S. client expectations

Experience with fast-paced U.S. markets or New York clientele is a major plus

Not afraid to hustle, solve problems independently, and adjust strategy on the fly

High integrity, high energy, and a genuine desire to help families find care

Compensation & Incentives

Base Salary : $1,500–$2,000 / month (commensurate with experience and performance)

Commission / Incentive Structure : To be finalized, but may include bonuses per :

Completed family intake

Verified referral source added

New referral account activated

Work Requirements

40 hours per week, full overlap with U

Sales Development Representative (B2B Outreach + Intake Specialist)

Location : Remote – South Africa strongly preferred

Compensation : $1,500–$2,000 / month base + commission / incentives

Industry : Healthcare / Home Care / Senior Services

Schedule : Full-time (40 hours / week), U.S. Eastern Time business hours

About the Role

We are hiring a dynamic, proactive Sales Development Representative to drive growth by building strategic B2B referral relationships while also fielding inbound inquiries from families seeking home care support.

This role combines high-level outbound outreach to hospitals, clinics, social workers, and other referral points with warm, empathetic B2B intake handling . You’ll serve as the remote anchor to a fast-moving, field-based marketing lead — acting as her right hand for both outreach and coordination.

In addition to core sales and intake functions, you’ll support basic executive assistant and administrative tasks such as calendar management, call handling, and appointment scheduling.

This is a full-time, independent contractor role with high visibility and impact — ideal for a street-smart, independent thinker with a strong background in outbound sales and a natural ability to connect with people, particularly in healthcare, home care, or service-based industries.

Key Responsibilities

Sales & Intake Duties :

Conduct outbound outreach to hospitals, geriatric care professionals, clinics, social workers, and senior care facilities

Build strategic referral relationships via phone, email, and WhatsApp — identifying key contacts (e.g., discharge planners, hospital social workers)

Maintain organized lead tracking and referral pipelines in spreadsheets or lightweight CRM tools

Handle inbound inquiries from families with warmth, professionalism, and efficiency

Conduct intake conversations and capture detailed care needs, coordinating closely with the field-based marketing director

Act as a trusted internal counterpart to field staff — ensuring smooth coordination and prompt follow-up

Maintain daily responsiveness via WhatsApp, the team’s primary communication tool

Administrative & VA Support :

Take incoming calls and messages from families, referral partners, and internal team

Schedule appointments, follow-ups, and internal meetings using shared calendars

Manage the marketing director’s calendar and help prevent scheduling conflicts

Perform light inbox monitoring, message drafting, and internal follow-ups

Assist with day-to-day operational coordination as needed — think fast, act faster

Hard Skills Required

Proven experience in sales, business development, or outreach roles, ideally in healthcare, insurance, senior services, or U.S.-based markets

Familiarity with U.S. healthcare systems (referrals, home care, Medicaid / Medicare, etc.)

Strong spoken and written English with a confident, professional tone

Excellent phone skills with the ability to improvise, not just follow a script

Proficiency in spreadsheets and CRM-like tracking systems

Experience using VoIP tools such as RingCentral or similar

Soft Skills Required

Highly street-smart, adaptable, and naturally persuasive

Comfortable navigating fast-paced environments like New York healthcare

Self-motivated and able to lead your own pipeline and priorities without micromanagement

Strong emotional intelligence with the ability to be empathetic during family intake conversations

Crisp communicator who thrives on WhatsApp-style team communication

Reliable, punctual, and able to build trust with internal and external stakeholders alike

Ideal Candidate Profile

Based in South Africa — preferred for communication clarity, initiative, and alignment with U.S. client expectations

Experience with fast-paced U.S. markets or New York clientele is a major plus

Not afraid to hustle, solve problems independently, and adjust strategy on the fly

High integrity, high energy, and a genuine desire to help families find care

Compensation & Incentives

Base Salary : $1,500–$2,000 / month (commensurate with experience and performance)

Commission / Incentive Structure : To be finalized, but may include bonuses per :

Completed family intake

Verified referral source added

New referral account activated

Work Requirements

40 hours per week, full overlap with U.S. Eastern Time

Reliable internet, headset, and quiet working environment

Active use of WhatsApp for daily team coordination

Eastern Time

Reliable internet, headset, and quiet working environment

Active use of WhatsApp for daily team coordination