Sales Development Representative

Crimson Education; Johannesburg; On-site; ZAR 25 000 - 45 000; Full time

Job summary

An innovative global EdTech startup is seeking a dynamic individual to join their sales team in Johannesburg. This entry-level, full-time position offers an exciting opportunity to engage with potential clients and transform lives through education. You'll be the first point of contact for leads, ensuring exceptional customer experiences while collaborating closely with marketing and sales teams. With a focus on professional growth, the company provides ample development opportunities, including a training budget and exposure to various markets. If you're passionate about education and eager to make a difference, this role is perfect for you.

Benefits

Training Budget of $1,000 per Year

Psychologist on Staff

Fireside Chats and Workshops

Limitless Development Opportunities

Qualifications

• Strong educational background with a university degree, preferably from a top 5 public university.
• Experience in sales, customer service, or customer success is essential.

Responsibilities

• Qualifying leads for the sales process and ensuring smooth customer experiences.
• Updating and managing leads in Salesforce CRM system.
• Planning and running local events to increase brand awareness.

Skills

Sales Experience

Excellent Communication Skills

Customer Service

Understanding of SA Schools Landscape

Organizational Skills

IT Skills

Education

University Degree from a Recognized SA Institution

Strong School Education

Tools

Salesforce

Job description

Want to revolutionise the future of education and do meaningful work that transforms future generations’ lives?

Crimson Education is a Series C, global EdTech startup founded in 2013 with the idea that through personalised education and technology, we can transform students into the world leaders of tomorrow. We’re now in 28 markets and have an ambitious team of 700 that’s rapidly expanding across the globe. Our tech platform connects 3000 tutors/mentors to students aiming to achieve admission and scholarships to top universities or their dream career pathway.

This role is a sales role focused on the South African and other African regions Crimson work in, including the calling of leads to qualify them for the sales process for Crimson Education. You will be working closely with the local Marketing and Sales teams on all sales related activities as well as to understand and grow relationships with priority schools and partners across South Africa and Africa and strengthen Crimson’s position within the market.

The ideal candidate will be able to build rapport easily, be customer-obsessed, and have a growth mindset.

This is an entry-level, full-time position, based in Johannesburg, SA. Normal working time is Monday to Friday, 9am - 5pm although there may be a call to work outside of these hours for events, office activities, and busy periods as required. In-office attendance is required to monitor office landline calls and any walk-ins coming to the office.

Role Requirements:

• This is a full-time position, based in Johannesburg and is not suitable for those wanting to relocate
• Start date: 15 May 2025 or closest
• Sales experience, strong educational background, excellent written and verbal communication skills, and knowledge and understanding of the SA schools landscape are unwavering prerequisites of the role.
  
  

The purpose of this role is to be the first point of contact for incoming leads and potential clients, ensuring a smooth customer experience across a variety of Crimson programmes:

What are the main responsibilities for this role?

• Receiving and making calls and responding to enquiries from leads to qualify them for sales processes, ensuring that data is diligently, accurately entered and managed within Crimson's Client Relations Management (CRM) system Salesforce
• Updating the record of these leads and tracking their movements to the next stage of the sales pipeline in Salesforce
• Developing nurture drips and different communication methods to reach leads
• Planning and running local events to increase brand awareness for Crimson
• Establish, develop and maintain positive and professional customer interactions and relationships for Crimson
• Continuously improving sales techniques, process and enhancing industry knowledge
• Engaging in outreach activities such as presenting at school talks, careers expos and Crimson seminars when required
• Attending industry events as required
• Collating sales reports in an accurate and concise manner for management
• Responding to comments and enquiries on Crimson’s social media platforms and SA/Africa email
  
  

What skills and experience are required?

• Strong school education/background and university degree from a recognised SA institution, preferably one of the top 5 public universities
• Experience in Sales, Education Sales, Customer Service, Customer Success
• Understanding the school landscape is preferred
• Excellent English communication skills: spoken and written
• Excellent organisational skills
• Strong IT skills including the ability to learn new platforms quickly
• Innovative, Self-driven, Go-Getter, Motivated, Creative, Energetic, Dynamic, Professional, Self-managed, Confident, Positive, with a willingness to learn and go the extra mile
• Experience in Sales, Education, other e.g. marketing agency, management consulting sector and using CRM (Salesforce) and multiple systems and platforms is preferable
  
  

Why work for Crimson?

• Limitless development and exposure- our internal promotions/role changes made up 33% of all recruitment last year.
• $1,000 training budget per year- we love to level up!
• Psychologist on staff
• Impressive fireside chats and workshops to help the team continuously level up
• Radical Candour is a feedback approach we live by
• We’re a global player with 28 markets (and growing) across the globe!
  
  

If you're passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!

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