Sales Dealership Advisor

OUTsurance; Centurion; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A customer-centric financial services company is seeking a sales-oriented individual to interact with clients and enhance the customer experience. The ideal candidate should have a matric, completed FAIS exams, and previous call center experience, particularly in the short-term insurance industry. This role involves converting leads to sales and communicating product benefits effectively.

Qualifications

• Candidates must have completed FAIS Regulatory Exams (RE or full qualification depending on previous advice-giving roles).
• Previous Call Centre experience is required.
• Experience in the short-term insurance industry is preferred.

Responsibilities

• Convert leads/quotes to sales, meeting minimum quantity and quality targets.
• Interact with customers to offer guidance and assist in purchasing decisions.
• Engage with potential clients telephonically to generate interest.

Skills

Selling Skills

Problem solving

Attention to detail

Interpersonal and communication skills

Team player

Education

Matric

FAIS Regulatory Exams

Tools

Call centre qualification

Short-term insurance experience

Job description

OUTsurance is a customer-centric financial services company with a global footprint. We are vibrant, successful, and values-oriented, with an awesome dynamic culture encapsulated by the ethos that clients and staff "always get something OUT." Our success can be attributed, amongst other things, to the outstanding people that work for us.

Job Description

You will be required to interact with clients, increase sales, and elevate customer experience. If you're a top performer who can align with our organization values of Awesome Service, Passion, Honesty, Human Dynamic, and Recognition, and can wisely use resources and deliver results consistently while working on a performance-based salary system, then you might be the next OUTie.

Qualifications

• Matric
• Candidates must have completed FAIS Regulatory Exams (RE or full qualification depending on previous advice-giving roles)

Additional Information

Required Competencies & Personal Attributes:

• Previous Call Centre experience
• Relevant tertiary or Call centre qualification will be advantageous
• Experience in the short-term insurance industry will be advantageous
• Selling Skills
• Problem solving
• Thrives in a demanding, quick turnaround environment
• Sales oriented
• Attention to detail/Quality oriented
• Deadline and results oriented
• Initiative and tenacity
• Enthusiastic and passionate about the job and the organisation
• Effective at planning and organising work
• Team player
• Integrity
• Stress tolerant
• Interpersonal and communication skills

Responsibilities:

• Convert leads/quotes to sales, meeting minimum quantity and quality targets
• Communicate with Dealership account managers
• Interact with customers to offer guidance, highlight products, and assist in making purchasing decisions
• Engage with potential clients telephonically to generate interest in signing up, informing them of product benefits while adhering to quality standards
• Maintain in-depth product knowledge to provide accurate information to customers
• Use persuasion techniques when necessary to close sales
• Handle customer calls and emails politely, professionally, and promptly
• Work towards achieving individual and team sales objectives and be accountable for results
• Participate as a team player in activities contributing to organisational goals

Experience:

Previous call centre experience in Telesales is required. Experience in the short-term insurance industry is preferred.

In line with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals from various designated groups who meet the job requirements.