Sales Coordinator (KZN)

Tsebo Solutions Group; Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading solutions provider in Durban seeks a Sales Administrative Support professional to assist the sales team with documentation, proposals, and reporting. The ideal candidate will have a diploma or degree in Sales and Marketing, strong organizational skills, and 2-3 years of relevant experience. This role emphasizes customer relations and effective support for sales activities.

Qualifications

• 2-3 years’ experience in a similar role.
• Strong background in research and database management.
• Knowledge of administrative procedures.

Responsibilities

• Provide sales administrative support to the team.
• Assist with compiling sales proposals and presentations.
• Create and maintain relationships with clients.
• Generate and distribute internal/external reports as assigned.

Skills

Organizational skills

Verbal communication

Written communication

Computer skills

Reporting skills

Problem-solving

Customer focus

Database management

Education

Matric

Diploma or Degree in Sales and Marketing

Tools

Salesforce

Job description

Duties & Responsibilities

Sales Administrative Support To Sales Team In The Regions

• Provide regions with sales-related documentation
• Keep all relevant certificates and documents up to date
• Assist with updating of above on the intranet
• Respond to requests for information
• Assist with drafting of sales-related documentation & presentations
• Assist with complete weekly sales report
• Update contract register monthly
• Provide sales administrative support in relation to scheduling of sales meetings
• Manage and update the Regional Sales Commercial and Corporate data base
• Achieve deadlines and sales activity targets which are to be agreed upon in writing between yourself the BDM as set out by the National Sales Director
  
  

Assist with compilation of sales proposals, presentations, and general sales documentation:

• Assist with compilation of regional sales proposals
• Ensure work is submitted on time & accurately
• Provide support with developing presentations
• Compile & update customer references for specific industries
• Assist Business Development Managers with compiling reports and commissions
• Generate and distribute (internal/external) reports as assigned by management
  
  

Provide Effective Support And Co-ordination With Various Marketing Projects

• Provide reliable support-system to customers and Field Sales Representatives when out of office
• Manage and execute special projects timeously and precisely
• Monitor and report CRM utilization and compliance for the region
  
  

Customer Focus

• Create, develop and maintain meaningful relationships with both existing and potential clients
• Tele market, canvas and research sales leads for Site Services according to weekly activity requirements, which may change from time to time
• Develop and manage the Call Planning process as per the adopted Miller Heiman process
• Receive all customer complaints and direct to the appropriate Manager
• Follow up with customers to ensure customer satisfaction
• Log and monitor all new business deals
• Quality assurance of sales collateral going to clients as well as quality compliance to Head Office
  
  

Reporting

• Deliver professional, innovative, realistic sales proposals and presentations which reflect the integrity, standards, procedures and Ethos of the company
• Accurately report on segments (s) activity and produce a business plan to achieve objectives.
• Produce monthly reviews highlighting segment performance and action plan to achieve target
• Keep customer data base updated on Salesforce
  
  

Skills and Competencies

• Well organized and responsible with an aptitude in problem solving
• Excellent verbal and written communication skills
• Good Computer Skills
• Reporting skills
• Knowledge of administrative procedures
• Ability to work under pressure
• Ability to work in a large matrix organization
• Strong customer thinking
• Knowledge of services industry
• Tender experience
• 2-3 Years’ experience in similar role
• Strong background in research and database management
  
  

Qualifications

• Matric
• Diploma or Degree in Sales and Marketing and or related qualification (s)