Sales Coordinator

Herotel Telecoms (Pty) Ltd; South Africa; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Herotel Telecoms (Pty) Ltd recherche un Sales Coordinator basé à Rua Vista, responsable de la coordination des efforts commerciaux et marketing, tout en soutenant l'équipe des opérations de terrain. Le candidat idéal doit avoir d'excellentes compétences en communication, gestion et un Grade 12, avec une expérience en supervision considérée comme un atout. Ce rôle vise à stimuler la croissance des ventes et à garantir un service client exceptionnel dans un environnement dynamique.

Qualifications

• Excellence en communication verbale et écrite.
• Expérience dans un rôle de supervision ou connexe.

Responsibilities

• Coordonner les efforts de vente et marketing des équipes.
• Assurer le suivi des performances des partenaires sur le terrain.
• Gérer et organiser les ressources pour les ventes.

Skills

Communication

Service client

Planification

Leadership

Gestion

Résolution de problèmes

Négociation

Travail en équipe

Education

Grade 12

Job description

Applications are invited for the Sales Coordinator position to be based in Rua Vista.

PURPOSE OF THE ROLE:

The Sales Coordinator will work closely with the commercial and field operations teams to coordinate the sales and marketing efforts of the independent contractors and related parties. General duties include looking after the offices/sales container, resource management, ensuring that parties are able and equipped to bring in sales which are tracked and captured on internal systems. The role will also be responsible for attending to and escalating client queries to the appropriate Herotel channels using the established processes and procedures.

Key Performance Areas would include, but are not limited to:

• Assisting the Commercial and Feld Operations team in achieving the Regional Hub’s revenue and
  customer growth targets.
• Assisting the Commercial and Feld Operations by coordinating all activities of the Regional Field
  Marketers within the assigned LSM area.
• Assistance refers to:
• Coordinating sales efforts as per assigned plan.
• Providing ongoing mentoring and training to field marketers and related members.
• Tracking and reporting on field marketers’ efforts via daily, weekly, and monthly KPAs.
• Driving sales take-up in the assigned areas.
• Taking proactive measures to address any issues related to non-adherence to stipulated clauses
  of the Independent Contracts.
• Co-developing tactical sales plans for the achievement of the regional targets.
• Organising and coordinating lead generation initiatives in conjunction with internal/external
  resources.
• Assuring the quality of all captured data, orders, and invoices.
• Accurate capturing of all customer- and sales-related information on HeroTill and other internal
  systems.
• Overseeing the use of company resources such as payment devices, laptops, marketing tools,
  materials, and related resources.
• Taking all safety and security measures to ensure the safety of the community, field marketers
  and that of our resources.
• Displaying a good level of product knowledge on Herotel’s product range.
• Cultivating cross-functional teamwork with other Departments and role-players in the Hub.
• Leading by example with the highest levels of professionalism, integrity, and honesty.
• Always portraying the company to stakeholders in a positive manner

The successful candidate must have the following experience/skills:

• Excellent communication skills - verbal & written.
• Customer service skills.
• Exceptional planning and organising skills.
• Leadership and management skills
• Problem-solving skills.
• Good negotiation and deal closing skills.
• Fluent in English and another language – area specific.
• A team player with high level of dedication.

Education Requirements:

• Grade 12 is a requirement with prior supervisory/related experience.

PLEASE NOTE:

• Preference will be given to Previously Disadvantaged Individual candidates in line with Herotel’s Employment Equity Plan.
• Submission of your CV provides Herotel with your express consent for us to process your personal information contained therein, for purposes of processing your application. Please refer to our Privacy Policy on our website for further information on how we process personal information.
• Kindly note that should you not receive feedback from us within 4 weeks of applying, you should consider yourself unsuccessful for the role.