SALES COORDINATOR

Shelley Catz Recruiters; Roodepoort; On-site; ZAR 25 000 - 45 000; Full time

Job summary

An established industry player in ventilation and heating technology is seeking a skilled Internal Sales Coordinator to support their growing national sales team. This pivotal role involves coordinating sales activities, managing customer interactions, and ensuring smooth operations within the sales department. The ideal candidate will bring strong organizational and communication skills, proficiency in Salesforce, and a customer-focused approach. Join a dynamic team where your contributions will directly impact sales success and customer satisfaction in a competitive market.

Qualifications

• Proven experience as a Sales Coordinator or similar role.
• Strong organizational and multitasking skills.

Responsibilities

• Assist sales team members in daily operations.
• Manage all customer service interactions and inquiries.
• Maintain and update the Salesforce/CRM platform.

Skills

Sales Coordination

Organizational Skills

Communication Skills

Microsoft Office Suite

Salesforce CRM

Problem-Solving

Teamwork

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Marketing

Tools

Salesforce

Microsoft Office

Job description

Our client, an OEM, is a world leader in ventilation and heating technology. Their South African company is experiencing exponential growth, creating a need for a highly skilled and experienced Internal Sales Coordinator to support the national sales teams.

Position Overview:

The Sales Coordinator plays a vital role in supporting the National sales team and ensuring smooth operations within the sales departments. The role involves acting as a central contact point, assisting with administrative tasks, coordinating sales activities, and facilitating communication among stakeholders.

Key Responsibilities:

1. Assist sales team members in daily operations.
2. Prepare sales proposals, presentations, and quotations.
3. Coordinate schedules and appointments for meetings and conferences.
4. Customer Interaction:
5. Manage all customer service interactions, respond to inquiries, and provide product or service information.
6. Follow up on sales inquiries to ensure prompt and accurate responses.
7. Order Processing and Tracking:
8. Process sales orders and maintain records.
9. Monitor order status and ensure timely delivery.
10. Communication and Collaboration:
11. Serve as a liaison between sales and other departments such as marketing and finance.
12. Communicate customer feedback internally.
13. Prepare and analyze sales reports and performance metrics.
14. CRM Maintenance:
15. Maintain and update the Salesforce/CRM platform, ensuring data accuracy and integrity.
16. Monitor CRM usage and identify improvement areas.

Skills and Qualifications:

• Proven experience as a Sales Coordinator or similar role.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite and Salesforce CRM.
• Attention to detail and problem-solving abilities.
• Ability to work independently and in a team.
• Bachelor’s degree in Business Administration, Marketing, or related field preferred.

Key Attributes:

• Team Player: Collaborates effectively with teams and departments.
• Customer-Focused: Committed to excellent service and support.
• Adaptable: Manages multiple tasks and priorities in a dynamic environment.
• Analytical: Interprets sales data for informed decision-making.
• Professional: Maintains a positive attitude and professional representation.

Conclusion:

The Sales Coordinator is essential for ensuring the efficiency and success of the sales department. This role combines organizational, communication, and customer-centric skills to thrive in a competitive market environment. Interested candidates should email their CV with the reference: AIRSCO.