Sales Coordinator

ALTEK; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

Une entreprise leader dans la distribution chimique recherche un coordinateur des ventes pour soutenir l'équipe commerciale. Le candidat idéal devra avoir une formation pertinente, de l'expérience en coordination des ventes et une capacité à gérer les commandes et fournir un service client exceptionnel. C'est une occasion d'intégrer un poste dynamique qui contribue directement à l'atteinte des objectifs de vente de l'entreprise.

Qualifications

• Baccalauréat en chimie, administration des affaires ou équivalent.
• Expérience de 2 à 4 ans dans un rôle similaire.
• Connaissances en distributions chimiques préférées.

Responsibilities

• Gérer les commandes de vente, assurer leur exactitude et leur livraison.
• Agir en tant que point de contact pour les demandes des clients et les plaintes.
• Préparer des rapports de ventes mensuels et trimestriels.

Skills

Order processing

Customer support

CRM management

Communication

Education

Bachelor’s degree in chemicals

Business Administration

Supply Chain

Job description

The Sales Coordinator supports the sales team in achieving business targets by handling administrative and operational tasks. This role involves communication with customers, managing orders, coordinating with logistics and supply chain teams, and maintaining records and reports related to chemical product sales and distribution.

Key Responsibilities

• Order Management
• Process sales orders from receipt to delivery, ensuring accuracy and timely fulfillment.
• Coordinate with warehouses, logistics providers, and suppliers to ensure prompt delivery.
• Monitor inventory levels and availability of chemical products.
• Customer Support
• Act as a point of contact for customer inquiries, complaints, and support.
• Ensure accurate documentation (SDS, CoA, invoices, delivery notes, etc.).
• Track shipments and provide customers with updates and documentation as needed.
• Sales & Administrative Support
• Assist sales representatives with quotations, tenders, and follow-ups.
• Maintain customer databases (CRM) and sales records.
• Prepare monthly and quarterly sales reports and forecasts.
• Coordinate with finance for credit control and payment follow-ups.

Educational Qualifications

• Bachelor’s degree ( in chemicals preferred )
• Business Administration, Supply Chain, or a related field

Work Experience

• 2–4 years of experience in a sales coordination, inside sales, or customer service role .
• Preferably within chemical distribution, manufacturing, or industrial sectors
• Experience with:
• Order processing and tracking
• Working with internal sales/logistics teams
• Handling B2B customers