Sales Coordinator

ALTEK; Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A chemical distribution company in Durban is seeking a Sales Coordinator to support the sales team in achieving business targets. The role involves managing sales orders, providing customer support, and assisting with sales administration. Candidates should have a Bachelor's degree (preferably in chemicals) and 2–4 years of relevant experience. This position offers a dynamic work environment and opportunities for growth.

Qualifications

• 2–4 years in sales coordination or customer service role.
• Experience in chemical distribution or industrial sectors.
• Skilled in order processing and tracking.

Responsibilities

• Process sales orders ensuring accuracy and timely fulfillment.
• Act as a contact point for customer inquiries and complaints.
• Assist sales reps with quotations, tenders, and follow-ups.

Skills

Order Management

Customer Support

Sales Administration

Education

Bachelor’s degree in chemicals or related field

Business Administration

Job description

The Sales Coordinator supports the sales team in achieving business targets by handling administrative and operational tasks. This role involves communication with customers, managing orders, coordinating with logistics and supply chain teams, and maintaining records and reports related to chemical product sales and distribution.

Key Responsibilities

• Order Management
• Process sales orders from receipt to delivery, ensuring accuracy and timely fulfillment.
• Coordinate with warehouses, logistics providers, and suppliers to ensure prompt delivery.
• Monitor inventory levels and availability of chemical products.
• Customer Support
• Act as a point of contact for customer inquiries, complaints, and support.
• Ensure accurate documentation (SDS, CoA, invoices, delivery notes, etc.).
• Track shipments and provide customers with updates and documentation as needed.
• Sales & Administrative Support
• Assist sales representatives with quotations, tenders, and follow-ups.
• Maintain customer databases (CRM) and sales records.
• Prepare monthly and quarterly sales reports and forecasts.
• Coordinate with finance for credit control and payment follow-ups.

Educational Qualifications

• Bachelor’s degree ( in chemicals preferred )
• Business Administration, Supply Chain, or a related field

Work Experience

• 2–4 years of experience in a sales coordination, inside sales, or customer service role .
• Preferably within chemical distribution, manufacturing, or industrial sectors
• Experience with:
• Order processing and tracking
• Working with internal sales/logistics teams
• Handling B2B customers