Sales Consultants Part-time -V&A Waterfront

Silvertreebrands; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

An exciting opportunity for Sales Consultants at a leading natural product retailer in Cape Town. The role involves ensuring customer satisfaction, maximizing sales, and maintaining store standards. Ideal candidates will have strong communication skills and retail experience.

Qualifications

• 1-2 years retail and customer service experience.
• Knowledge of health and wellness products.

Responsibilities

• Maximise store sales targets and encourage multiple sales.
• Provide customers with up-to-date advice and knowledge of products.
• Complete administrative tasks such as daily banking.

Skills

Communication

Customer Service

Sales

Education

Matric or NQF equivalent

Tools

Microsoft Office Suite

Job description

Sales Consultant - Faithful-to-Nature - Cavendish

Sales Consultant - Faithful-to-Nature - Riverlands

An exciting opportunity at Faithful to Nature has become available for Sales Consultants at our new store.

The successful candidate will have strong communication skills and the ability to make customers feel welcome. You will help identify client needs, present and answer questions about our products and services, and recommend solutions. A positive attitude and a desire to promptly resolve customer issues or complaints will make you successful in this role.

Ultimately, you will ensure customer satisfaction and contribute to the store’s profitability.

Faithful to Nature is a market leader in online natural product retail, committed to improving health and the planet. We are passionate about innovation and excellent customer service. This is a unique opportunity for someone aligned with Faithful to Nature's ethos and dedicated to delivering exceptional service.

Responsibilities

• Uphold company brand and standards at all times.
• Conduct price and feature comparisons to facilitate purchasing.
• Maximise store sales targets and encourage multiple sales.
• Provide customers with up-to-date advice and knowledge of our products and environment.
• Coordinate with the team to provide excellent customer service, especially during peak times.
• Inform customers about discounts and special offers.
• Stay informed about new products and services.
• Replenish store merchandise.
• Ensure fixtures, prongs, and shopfitting are maintained and equipment is used correctly.
• Follow directives from Store Management to ensure smooth store operations.
• Assist with opening and closing procedures.
• Maintain a clean and tidy store environment.
• Unpack stock according to Faithful to Nature procedures.
• Manage stock control for incoming and outgoing stock.
• Complete administrative tasks such as daily banking, target sheets, and disbursement controls.
• Perform any other ad hoc duties as required.

The Ideal Person Must

• Adhere to all company policies and procedures.
• Maintain a professional attitude and appearance.
• Build and motivate staff, fostering teamwork and passionate customer service.
• Respect colleagues and consider their input.
• Engage in personal development through training initiatives.
• Be self-motivated and energetic.
• Handle stress and perform under pressure.
• Take initiative and proactively achieve goals.

Requirements

• Matric or NQF equivalent.
• Proficiency in Microsoft Office Suite.
• 1-2 years retail and customer service experience.
• Knowledge of health and wellness products to assist customers.
• Effective communication skills in English.
• Strong administrative and sales skills, including persuasiveness.
• Own reliable transport.