Sales Consultants Part Time UCOOK Cavendish

Silvertreebrands; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

An exciting opportunity awaits at a tech start-up specializing in dinner-kit delivery services. As a Sales Consultant, you will play a vital role in creating a welcoming environment for customers, helping them find the right products, and ensuring their satisfaction. Your strong communication skills and proactive approach will contribute to the store's success and profitability. If you thrive in a fast-paced retail setting and are passionate about customer service, this role offers a fantastic chance to grow in a dynamic and innovative company.

Qualifications

• 1-2 years of retail and customer experience required.
• Strong listening and communication skills are essential.

Responsibilities

• Maximise store sales targets and encourage multiple sales.
• Provide customers with up-to-date advice and general product knowledge.

Skills

Communication Skills

Sales Ability

Customer Service

Problem-Solving

Teamwork

Education

Matric or NQF equivalent

Tools

Microsoft Office Suite

Job description

Sales Consultant - UCOOK - Cavendish

An exciting opportunity at UCOOK has become available for Sales Consultants at our new store.

The successful candidate will have strong communication skills and the ability to make customers feel welcome in our store. You will help identify client needs, present and answer questions about our products and services, and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.

Ultimately, you will ensure that customers leave our store satisfied and contribute to the store’s profitability.

UCOOK is a tech start-up and dinner-kit delivery service based in Cape Town. Our network of top SA chefs creates recipes for our customers to choose from each week, and we deliver the fresh, locally sourced ingredients to their door.

Responsibilities

1. Uphold Company brand and standards at all times.
2. Conduct price and feature comparisons to facilitate purchasing.
3. Maximise store sales targets and encourage multiple sales.
4. Provide customers with up-to-date advice and general knowledge of our products and environment.
5. Coordinate with the team to provide excellent customer service, especially during peak times.
6. Inform customers about discounts and special offers in store.
7. Stay up-to-date with new products/services.
8. Replenish store floor with merchandise.
9. Ensure all fixtures, prongs, and shopfitting are fixed, and the correct usage of equipment is adhered to.
10. Ensure the successful operation of the store by closely following directives from Store Management.
11. Assist with opening and closing procedures at all times.
12. Keep the store clean and tidy at all times.
13. Unpack stock as per UCOOK procedures.
14. Ensure IBT’s and stock control of all incoming and outgoing stock are adhered to.
15. Ensure all administrative tasks like daily banking, banking sheets, target sheets, admin cross-checks, and disbursement controls are followed.
16. Perform any other ad hoc duties as required.

The Ideal Person Must

1. Adhere to all company policies and procedures.
2. Maintain a professional attitude and attire at all times.
3. Build and motivate staff members, ensuring enthusiastic liaising between customers and staff.
4. Respect fellow colleagues and consider their input, leading to teamwork and passionate customer service.
5. Ensure personal development through training and development initiatives.
6. Be self-motivated.
7. Have tolerance for stress and perform under pressure.
8. Be energetic and maintain a high activity level.
9. Take initiative and be proactive in achieving goals beyond what is necessarily called for.

Requirements

1. Matric or NQF equivalent.
2. Proficiency in Microsoft Office Suite.
3. 1-2 years of retail and customer experience.
4. Knowledge of health and wellness to assist customers.
5. Effective communication skills in English.
6. Strong listening, oral, presentation, and written communication skills.
7. Administrative orientation and responsibility.
8. Sales ability and persuasiveness.
9. Reliable transport.