Areas Of Responsibility :
- Responsible for the sales of Laparoscopy, Surgical & Surgimed products, including maintaining and growing existing business and expanding sales within the assigned territory.
- Scheduling and attending appointments with existing and potential customers.
- Demonstration of products to clinical personnel.
- Completion of weekly planner and activity report for submission to the direct manager.
- Achieving sales targets.
- Networking with and developing relationships with new customers and managing existing customers.
- Counting and managing consignment stock.
- Requesting and following up on quotations.
- Handling general administration related to the position.
- Recording all activities on Force Manager CRM.
Duties & Responsibilities :
Marketing :
- Assist the National Product Manager with journal clubs, workshops, VISTA meetings, and conferences as needed.
- Assist Sales Managers with sales budgeting per territory for the SBU.
- Implement tactical and strategic marketing plans effectively.
- Organize and execute marketing activities including congresses, customer workshops, and educational events.
- Make daily calls to customers and prospects.
- Promote all products offered by the company effectively.
- Possess sales knowledge to highlight product features and benefits.
- Evaluate and analyze competitors’ products and develop strategies accordingly.
Customer Relations :
- Establish and maintain a network with hospital stakeholders such as physicians and key opinion leaders.
- Build and sustain strong relationships with customers, payers, government, and internal teams.
- Attend appointments with customers and prospects.
- Report to Sales Managers regarding customer interactions.
- Gather customer requirements to ensure satisfaction.
- Support congresses and training workshops.
- Manage relationships with all relevant stakeholders.
- Maintain good communication with internal departments like Customer Services, Finance, Logistics, and Management.
- Use customer profiling tools to grow product lines based on customer needs and business strategy.
- Identify suitable customers for product training to ensure ROI.
Sales Reports and Administration :
- Achieve monthly, quarterly, and annual sales budgets for the SBU.
- Assist with tender inputs, quotes, and administrative tasks like Ariba/Trade World.
- Submit expense claims timely with correct allocations.
- Provide monthly and weekly reports and activity records as required.
- Ensure compliance with SOPs, regulations, and ethical standards.
Sales Representative Role :
- Maintain motivation to ensure effective marketing execution.
- Prepare and deliver presentations at meetings.
- Assist with product queries and technical/clinical information.
- Manage your portfolio aligned with company values.
Training Events :
- Identify and implement educational events for growth.
- Manage workshops and training activities.
- Train new customers on products.
- Participate in planning and execution of congresses and events.
Reports :
- Adhere to credit policies and maintain all administrative responsibilities.
- Ensure activities comply with legal and ethical standards.
- Manage expenses within the budget and report activities on Force Manager CRM.
Stock Management :
- Assist with stock rotation, slow-moving identification, and returns.
- Provide stock requirements feedback from the field.
- Manage consignment stock and stock rotation to reduce expiration.
Requirements :
Education and Qualifications :
- Grade 12 (Matric) minimum; relevant degree or diploma is an advantage.
- Medical management or marketing qualification is a plus.
Skills and Experience :
- Experience in theatre-based selling is essential.
- Knowledge of laparoscopy and emergency medical devices is advantageous.
- Strong planning, organizational, and communication skills.
- Negotiation, project management, and analytical skills.
- Understanding of business and financial drivers.
- Ability to work independently and in teams, with discretion and sound judgment.
- Proficient in Microsoft Office, especially Excel, PowerPoint, and Outlook.
- Results-driven with high integrity and responsiveness.
- Leadership qualities and ability to travel extensively.
Benefits :
- 50% Medical Aid
- Provident Fund Contribution
- Petrol Card
- Travel Allowance
- Monthly OTE commission