Sales Consultant - Hybrid

Minimum Requirements:

• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Minimum of 5 years’ experience in a food environment
• Own transport and valid driver’s license (Non-negotiable)
• Customer-focused with a strong commitment to service excellence
• Innovative and proactive in exploring new strategies to drive sales and growth

DUTIES:

• Provide input for the annual sales and marketing budget – to be handed in on time for the annual budget review
• Monthly sales reports vs budget
• Drive sales to meet the budgeted sales and report performance at monthly review
• Weekly sales activities focusing on new clients (GFSI Intermediate, ISO 22000 and FSSC 22000 - Small to medium-sized manufacturers)
• Meeting the agreed monthly sales activities vs targets every month
• Weekly reporting on sales activities vs target by 15h00 every Friday
• Cold calls, follow-up calls, courtesy calls
• Emails
• Client visits
• Mailchimp subscriptions
• Planning and coordinating consultants’ calendars based on client projects and planned training interventions (smooth communication between consultants and clients)
• Planning and organizing training interventions to ensure client satisfaction
• Liaising with clients, delegates, facilitators, and training venue to ensure smooth training intervention
• Ensuring that the registration forms are completed by the delegates
• Sending the required info to accounts in time to invoices per delegate before the training
• Liaising with admin staff to ensure training material is printed and delegates have received the agendas before the training
• Monitoring the quality of the intervention by contacting a few of the delegates after each training intervention
• Reporting any concerns
• Recording activities in CRM system and maintaining and updating the info in the CRM system
• Sending client proposals/quotations within 2 working days from their request for quotation
• Prepare neat and accurate client proposals for training
• Attend planning weekly meetings with consultants, admin and other relevant parties to discuss weekly client commitments and future projects
• Attending and participating in monthly franchise sales teams meetings
• Maintaining an organized electronic filing system for all the required client and sales information in One Drive to ensure ease of reference
• Timely response to queries from website as forwarded on from Head Office – within 2 working days there should be a response to client enquiries
• Implementing and reporting on biannual customer surveys
• Assist with annual competitor benchmarking surveys
• Assist with the research to contribute towards the annual sales and marketing strategy
• You may be required to assist with other ad-hoc duties over and above those listed to support other team members or to ensure that client relationships are professionally maintained