Sales Consultant (Hardware)

Tyron Consultancy; Cape Town; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading consultancy in Cape Town is seeking a detail-oriented Sales Consultant. The ideal candidate will have a passion for sales within the hardware industry, excellent customer service skills, and a proactive attitude. This internal role includes supporting external sales efforts and ensuring exceptional service delivery.

Qualifications

• Proven experience in internal sales, preferably within the glass, aluminium, or building materials industry.
• Strong understanding of wholesale sales processes.
• Detail-oriented with strong administrative skills.

Responsibilities

• Track sales orders and follow up on quotes.
• Handle and resolve customer complaints.
• Develop and maintain relationships with key clients.

Skills

Customer service

Sales

Problem-solving

Communication

Organizational skills

Education

Matric

Job description

Sales Consultant (Hardware) required in Cape Town.

Are you passionate about sales and customer service, with a background in hardware, glass, or aluminium products? We’re looking for a motivated and detail-oriented Sales Consultant to join our clients dynamic team based in Montague Gardens.

In this internal sales role, you’ll play a key part in driving sales, supporting external reps, and ensuring exceptional service delivery to clients.

Requirements:

• Matric,
• Proven experience in internal sales, preferably within the glass, aluminium, or building materials industry
• Strong understanding of wholesale sales processes, customer service, and order management
• Excellent communication skills, with the ability to build rapport and maintain professional relationships with clients
• Detail-oriented with strong administrative and organizational skills to manage quotes, sales orders, and follow-ups effectively
• A proactive, customer-focused attitude with problem-solving skills and a willingness to go the extra mile

Duties and Responsibilities:

• Internal Sales and assisting External salesperson
• Tracking sales orders and following up on quotes
• Handling and resolving customer complaints regarding a product or service
• Serving as the face of the organization to internal and external partners
• Developing and maintaining relationships with key clients
• Identify new customers and forward to External Sales
• Reaching sales quotas and goals
• Identifying emerging markets to find new sales opportunities
• Brining new customers to increase customer base.
• Debtors’ management