Sales Consultant

SimLanga Services; Springs; On-site; ZAR 180,000 - 300,000; Full time

Job summary

SimLanga Services in Springs, Gauteng, is seeking a results‑driven insurance sales professional. You will contact warm and cold leads to generate quotes and convert them into active short‑term policies, while conducting needs analysis to recommend suitable products.

You will strive to meet daily, weekly, and monthly targets, upsell where appropriate, and maintain strong client relationships. You will follow FAIS Fit & Proper, TCF, and POPIA requirements and work with underwriting, claims, and

Responsibilities

• Contact warm and cold leads to generate quotes and convert them into active policies.
• Conduct needs analysis to recommend suitable short‑term insurance products.
• Achieve daily, weekly, and monthly sales targets (quotes, conversions, premium growth).
• Upsell and cross‑sell additional cover where appropriate.
• Provide professional, accurate, and ethical insurance advice.
• Explain policy benefits, exclusions, underwriting requirements, and premium structures.
• Handle client queries, objections, and follow‑ups to ensure high conversion and retention.
• Maintain strong customer relationships and ensure first‑call resolution.
• Adhere to FAIS Fit & Proper requirements, TCF principles, POPIA, and company policies.
• Follow scripting, disclosure requirements, and compliance guidelines during all calls.
• Ensure accurate capturing of client information and policy details.
• Participate in compliance audits and quality assurance reviews.
• Update CRM systems with call notes, pipeline status, and policy information.
• Work closely with underwriting, claims, and retention teams.
• Attend training sessions to maintain up‑to‑date product knowledge.
• Submit daily/weekly performance reports.

Job description

Key Responsibilities

• Contact warm and cold leads to generate quotes and convert them into active policies.
• Conduct needs analysis to recommend suitable short‑term insurance products.
• Achieve daily, weekly, and monthly sales targets (quotes, conversions, premium growth).
• Upsell and cross‑sell additional cover where appropriate.
• Provide professional, accurate, and ethical insurance advice.
• Explain policy benefits, exclusions, underwriting requirements, and premium structures.
• Handle client queries, objections, and follow‑ups to ensure high conversion and retention.
• Maintain strong customer relationships and ensure first‑call resolution.
• Adhere to FAIS Fit & Proper requirements, TCF principles, POPIA, and company policies.
• Follow scripting, disclosure requirements, and compliance guidelines during all calls.
• Ensure accurate capturing of client information and policy details.
• Participate in compliance audits and quality assurance reviews.
• Update CRM systems with call notes, pipeline status, and policy information.
• Work closely with underwriting, claims, and retention teams.
• Attend training sessions to maintain up‑to‑date product knowledge.
• Submit daily/weekly performance reports.