Sales Consultant

The role of a sales consultant for the part-time programmes and corporate solutions:

• Relationship building and maintaining;
• Researching the market and related products;

Presenting the product or service in a structured professional way through face-to-face marketing.

Solution Selling

Generating new business leads and contacts

B2C sales involve direct selling to the consumer or end user as well as small medium enterprises.

Ethos and Values:

• To ensure the vision for CTU is shared, understood, and implemented effectively;
• To demonstrate a commitment to professional learning and continuous improvement;
• To model CTU’s commitment to excellence, independence, and opportunity in everyday work and practice.

Duties & Responsibilities:

• Maintaining and developing relationships with existing customers in person and via telephone calls and emails;
• Cold calling to arrange meetings with potential customers to prospect for new enrolments;
• Responding to incoming email and phone enquiries;
• Acting as a contact between a company and its existing and potential customers;
• Negotiating the terms of an agreement and closing sales;
• Gathering market and customer information;
• Representing the company at trade exhibitions, events, and demonstrations;
• Challenging any objections with a view to getting the customer to buy;
• Advising on forthcoming product developments and discussing special promotions;
• Recording sales and order information and reporting to the direct campus manager/sales director and national sales manager, or entering figures into a computer system (CRM);
• Reviewing your own sales performance, aiming to meet or exceed targets;
• Gaining a clear understanding of customers' needs and requirements;
• Making accurate, rapid cost calculations and providing customers with quotations;
• Attending team meetings and sharing best practice with colleagues.

Skills:

• Basic reading, writing, and arithmetic skills;
• Exceptional negotiation and persuasion skills;
• Effective written and verbal communication skills;
• Marketing and sales skills;
• Interpersonal skills;
• Analytical skills;
• High energy level;
• Flexibility / Adaptability;
• Initiative;
• Learning ability;
• Motivation;
• Problem solving / Decision Making;
• Sensitivity;
• Team Skills;
• Technical Knowledge / Proficiency.

Experience & Qualifications Required:

Qualifications: Sales and Marketing qualifications.

Experience: 3-5 years sales and marketing experience. Strong understanding of customer and market dynamics and requirements.

Course consultant must also be willing to work on a flexible schedule (when required).