Sales Consultant

iFundi; Sandton; On-site; ZAR 400,000 - 600,000; Full time

Job summary

A leading company in the HR/Training sector is looking for a Sales and Account Manager. The role involves achieving sales targets, managing client relationships, and aligning operations for successful project delivery. Ideal candidates should have a strong sales background, excellent communication skills, and an understanding of the industry.

Qualifications

• Proven track record in key sales and account management.
• HR/Training/Recruitment industry background is beneficial.
• Excellent written and verbal communication skills.

Responsibilities

• Manage sales cycle from inception to closure.
• Ensure effective account management and client satisfaction.
• Coordinate weekly sales and operational alignment meetings.

Skills

Communication

Listening skills

Political astuteness

Teamwork

Resilience

Action-driven

Structured

Self-discipline

Results-oriented

Tools

MS Office

Job description

Ensure that sales targets and objectives are achieved.

Key performance objectives :

1. Ensure that annual sales targets are achieved by ensuring that sales opportunities with new and existing clients are maximized.

2. Ensure effective account management to ensure continued business and a positive brand experience

3. Manage and mobilize sales actions in order to ensure effective and timeous delivery of commitments to clients

Responsibilities :

• Actively work engagements as per the sales plan to achieve sales targets amongst new and existing clients.
• Manage the sales cycle from inception to closure in order to ensure that deals close
• Constantly update sales reporting and dashboard requirements and provide reports to the Director as required
• Ensure margin protection on all deals
• Ensure that strategic conversations take place with clients in order to establish needs and cross sell opportunities. Jointly with the Director, agree actions and next steps to close the deals.

2. Operational Alignment

• Ensure that all projects are handed over to operations post deal closure via a hand over document
• Ensure that the hand over document clearly defines the scope and agreement of all projects
• Assure that weekly sales / operational alignment meetings take place
• Clearly understand margins per project and communicate a broad budget accordingly within which the operational budget can be developed
• Keep the operation informed of potential deals that could impact the operation
• Proactively inform the CEO of potential deals that will require the acquisition of new material design in order to ensure proactive sourcing

3. Account Management

• Ensure a clear understanding of client organograms, role players and politics and ensure effective management in achievement of i-Fundi’s objectives.
• Check in with operational project teams to ensure that client delivery is being managed effectively and ensure that the client is happy with delivery.
• Identify possible project risks, communicate proactively and manage the risk proactively in order to ensure that projects are not derailed.
• Understand the client’s expectations in terms of delivery from the learners, track performance and communicate progress to the client. Manage any issues or concerns.
• Ensure visibility on client sites.
• Ensure that operational project meetings and status reports take place with the clients at the required intervals.
• Run preliminary start up meetings with the clients and ensure that the necessary sales handover documents and SLA’s are drafted and signed off.
• After conducting strategic conversations with clients, ensure that account forecasts are drawn up in order to reflect the sales pipeline for the financial year.
• Navigate the sales process effectively in order to ensure that face-to-face time is granted and feedback is obtained post engagements / proposals.
• Manage sales deliverables via a centralized action tracking function and ensure that delivery is mobilized and all commitments are delivered on.
• Where required post client meetings send company profiles / documents and / or draft proposals.
• Tie down follow up meetings with clients as required post engagements.
• Post proposal submission, ensure that the client is engaged for feedback and make changes for re-submission

Requirements

• Proven track record in key sales and account management
• HR / Training / Recruitment industry background – (IT, Supply Chain, Banking and Insurance)
• Understanding of BBBEE codes
• Understanding of National Qualifications Framework an advantage
• Public Relations / Communications background an advantage
• Excellent written and verbal communication skills
• Excellent listening skills with an ability to probe
• Must be politically astute and have an ability to navigate corporate politics and structures
• Must be resilient and able to handle rejections
• Team player
• Must be action driven, highly structured with a strong delivery focus
• Driver’s license and own vehicle

Requirements

Computer literate (MS Office : Excel, Word, PowerPoint, Outlook) Remain self-motivated and use own initiative Structured and systematic Self-disciplined Self-driven and results orientated