Sales Consultant

Weylandts; KwaZulu-Natal; On-site; ZAR 300 000 - 400 000; Full time

Job summary

Weylandts seeks a customer-centric individual for a retail position in Ballito, responsible for delivering exceptional service and driving sales. The ideal candidate will have a strong background in customer engagement, excellent communication skills, and a passion for homeware products. This role requires a self-starter with a proven track record in sales and the ability to work retail hours.

Qualifications

• Minimum of 5 years’ work experience in a consumer-centric environment.
• Proven record of meeting and exceeding sales targets.
• Valid driver’s license and own vehicle essential.

Responsibilities

• Drive exceptional customer service and manage client engagement.
• Ensure compliance with company policies and operational processes.
• Meet and exceed monthly sales targets.

Skills

Communication

Interpersonal Skills

Networking

Customer Service

Education

Grade 12/ Matric

Relevant diploma/ degree (e.g. Interior Design)

Tools

POS systems

Stock management systems

Job description

This position is responsible for providing an excellent service to all Weylandts clients. You will be required to use excellent communication, interpersonal and networking skills to grow your sales pipeline.

This position will be based in Ballito.

MAIN ACCOUNTABILITIES:

Financial Management

• Consistently meet and exceed monthly and YTD –
  • Cash Collected (Net of VAT), and
  • Discount Target
• Drive new sales opportunities through a variety of innovative methods

Customer/ Brand Management 360°

• Drive exceptional customer service with full accountability for customer engagement and communication
• Assist clients and ensure that their needs are identified and met
• Act as the single point of contact for the client
• Ensure that care instructions are explained
• Maintain general housekeeping and ensure that all items are priced and displayed correctly
• Ensure training compliance in line with company policy

Operational Management

• Ensure that processes detailed below are executed efficiently and as per company policy
  • Sales Orders
  • Account Management
  • SR Management / Resolution
  • Stock take
  • Studio Referral
  • Decorator / Partner Program

QUALIFICATIONS:

• Grade 12/ Matric
• Relevant diploma/ degree advantageous e.g. Interior Design

EXPERIENCE AND SKILLS

• Minimum of 5 years’ work experience
• Previous experience in consumer-centric environment
• Proven record of meeting and exceeding sales targets
• Excellent communication, interpersonal and networking skills
• Comfortable working with different systems and technology, including POS and stock management systems
• Must be available to work retail hours including weekends and public holidays
• Passionate about décor and Weylandts furniture and homeware products.
• Valid driver’s license and own vehicle essential

BEHAVIORAL COMPETENCIES

We are looking for a customer-centric self-starter with high energy levels. You will need to have excellent communication, interpersonal and networking skills to drive high levels of customer satisfaction through the delivery of excellent business processes.